• Developing Opentext system of company, involving in other projects • Involving in project related to Opentext, sharepoint systems • Being Focal point of TempoBox project • Optimizing performance of the system by restricting McAfee Antivirus, involving in performance of storage of the Open text system. • Experience working with other OpenText products like Archive Server, OTDS, Enterprise Connect, TempoBox • Modify, enhance and or create solutions to meet business requirement • Ability to perform multiple duties concurrently with attention to detail and quality • Ability to prioritize and manage work • Migration of Opentext system from 10.5 to 16.x version

• Developing Data Management Strategy of company • The presentation of the data management activities for senior management, for middle level management • Identifying Fit-Gap analysis of the SAP system in the current company with a logical data model with corporate template data model given by our Core transformation team. • Cleansing of reference data about material data, client data and reference positions. • Designing Draft data architecture of production systems.

OpenText • Experience configuring CS using the “Admin Pages” • Ability to design, maintain, and document Content Server environments, including add-on modules, in Windows environment. • Content Suite Core Capabilities • Content Server Administration • Archive Server Installation and Administration • Content Server Installation and Administration • Custom Views (standard and search) • Experience working with Live Reports • Programming skills writing Live Reports • Experience working with Administration client tool • Ability to learn new features quickly • Skills in reading guidance documents of Opentext, etc. ARIS • ARIS Installation and Configuration for ARIS Server 7.2, ARIS Business Publisher 7.2. • Administration of ARIS user, creating roles and giving access to the model, group. • Administration and configuration of Publisher Server. • Writing of ARIS script to the business process of KTZH and to generate required reports from architecture • Configuration of auto backup of database. Configuration of auto export of published database. • Configuration of database Oracle • I have developed the ARIS 7.2 / 9.6 system from scratch with standard/oracle database system to the full working version. • Technical configuration of the ARIS Design Platform Installation scenarios (LAN, WAN) • Installation of the system Setup and configuration of the application server • Setup and configuration of the various clients (ARIS Business Architect). • Setting up the ARIS project database: Process and model architecture, ARIS group structure, user and access rights management. • Setup and configuration of the database Administration of the systems in the multi-user environment • Operation of a Microsoft-based application server Maintenance tasks (e.g. backup and recovery). • Evaluations with ARIS: Search and query, reports, macros • Full understanding and execution of Database Merging and Consolidation, when data is to be exchanged between different databases. • Assistance with modeling queries from the user community and fielding queries to IDS Scheer helpdesk.

• Understanding and adopting the DAMA-DMBOK to our company needs. • Working with Integration team for discussing about enterprise information assets • Drawing Data processes in ARIS program using methodologies given by our consultants. • Learning IT and data architecture of our company. • Modeling data architecture • Identifying data relationship between IS in the company • Development of catalog Unified nomenclature directory of goods and services

• Installation of SAP GUI 720 client side program • Creating and setting users in BW, HR, PRW • Using some administrator transaction for ex: suim, rsa1, rsecadmin, su01 • Service desk 1 and 2 level for SAP program • Assigning roles, troubleshooting with SAP GUI problem or role accesses. • Creating credentials, roles in test system, then test and transfer it to productive system. • Will be Administering in Oracle DB via BRtools or directly. • Will be administering in Unix and HP UX.

• Management, control and distribution of HR-related information and data throughout the organization ensuring compliance with any internal or external data security, data availability, protection of privacy policies and legislation • Involved in User support and customer service on company supported computer applications and platforms. • Troubleshoot problems and advice on the appropriate action was challenge. • Respond to requests for technical assistance in person, via phone, electronically • Diagnose and resolve technical hardware and software issues • Research questions using available information resources • Advised user on appropriate action, followed standard help desk procedures • Administered help desk software, redirected problems to appropriate resource or people • Identified and escalated situations requiring urgent attention • Tracked and routed problems and requests and document resolutions • Stayed current with system information, changes and updates • Provided installation and upgraded of computer systems hardware and software as it needed • Provided first line technical support and problem solving in cases of user hardware/software failure, and network failure • Escalated problems accurately and on time to the IT Service providers, for example in case of a network failure or a computer or service failure and keep users with outstanding problems informed of the status and any unforeseen delays in the resolution process • Handled back-ups of desktops and laptops, handled Multi-functioning devices (print, scan, copy) • Handled the first line of IP- telephony(Avaya), audio and video- conference systems(Polycom), including basic programming of these systems and administration, trained users sometime as it needed • Project work as defined by ITS Project Services and IT Service Desk Manager, such as migrations and projects, installing software when agreed, etc. • Maintained all IT Services procedures, databases and documentation • I was assigned to guide and train new joiner in our company. What I learned in this company: • Ability to manage very effective time management • Ability to settle task priorities.

• I was involved in evaluation, development and testing of data, with SharePoint interface. • I have done tasks is related with c# programming language under Microsoft SharePoint web application platform. • While I was here, I had very challenging situation, as I was programmer my boss put me into IT analytic position. • I was assigned corresponding and guiding junior team members. • Certified data reliability and accurating database problem when required. • Communicating with Process Owners, and users for supporting or updating business processes. • I increased my ability to work well under pressure and good organization skills. - What I have gained in Ltd «SIME TECHNOLOGY»: • Capability to complete properly given tasks within deadlines assigned • Capability to recognize constrains and criticalities and to report it timely • Capability to deal with a varied number of technical issues on a senior level • Ability to communicate also with programmers and with clients