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Female, 32 years, born on 28 July 1993
Astana, willing to relocate, prepared for business trips
CEO
Specializations:
- Chief executive officer (CEO)
- Chief Commercial Officer (CCO)
- Chief operating officer (COO)
- Branch manager
Employment type: full time
Work experience 10 years 2 months
April 2023 — currently
3 years 1 month
TOR’RE Hospitality Management
Astana, www.torre.kz
Construction, Real Estate, Architecture... Show more
CEO
· Pioneered the launch of Kazakhstan's first Wyndham-branded investment project, leading the end-to-end development of luxury 5-star and 4-star hotels from construction phase to grand opening.
· Secured and nurtured key investor relationships; personally engaged with each investor, presenting project visions and financial models, and maintaining ongoing strategic cooperation.
· Spearheaded the integration of Wyndham's global brand standards across all operational, service, and quality assurance procedures, ensuring full brand compliance and luxury positioning.
· Represent the company at global Wyndham summits, workshops, and leadership events to align corporate strategy with global network initiatives.
July 2021 — May 2023
1 year 11 months
The International project Aparthotel YE’S, Russian chain
Astana
Hotels, Restaurants, Food Service Industry, Catering... Show more
Head of the Commercial department
· Successfully launched Kazakhstan's first apart-hotel, "YE'S," despite initial market unpreparedness for the new product. Achieved outstanding results within 1 year of soft opening: 75% occupancy with a high city ADR.
· Restructured and led the Commercial Department, implementing new sales and pricing strategies that increased direct sales to 37% and reduced OTA commission costs.
· Optimized key business processes across departments, leading to a 15% improvement in operational efficiency.
July 2017 — March 2021
3 years 9 months
Abu Dhabi Plaza International UAE Project in Astana, Kazakhstan
Kazakhstan, abudhabiplaza.info
Hotels, Restaurants, Food Service Industry, Catering... Show more
Senior Operations Manager
· Led all operational activities for the largest mixed-use complex in Central Asia, directing a team of 200 employees and managing a vast residential campus that housed over 4,000 international residents from 13 different countries.
· Fostered and maintained exceptional stakeholder relations between the UAE-based developer and multiple service contractors, ensuring seamless collaboration over the 4-year project lifecycle.
· Implemented a comprehensive facility management and preventive maintenance system, reducing equipment downtime by 40%.
· Ensured the highest standards of service, safety, and satisfaction for all residents through strategic leadership.
March 2015 — September 2016
1 year 7 months
«Goldman Empire» (г. Астана)
Receptionist (administration) at the hotel «Goldman Empire» (March 2015-September 2016)
Receptionist (administration) at the hotel «Goldman Empire»
Skills
Skill proficiency levels
About me
Visionary Chief Executive Officer with 9+ years of leadership experience, specializing in transforming ambitious concepts
into market-leading luxury hospitality ventures. Proven expertise in launching and managing international 5-star Luxury
and 4-star hotel brands from the ground up, including a flagship partnership with Wyndham in Kazakhstan. Successfully
pioneered and launched Kazakhstan's first apart-hotel, "YE'S," overcoming initial market unfamiliarity to achieve
outstanding commercial results. Managed the operational launch of the largest mixed-use complex in Central Asia, "Abu
Dhabi Plaza," directing a team of 200 employees. Demonstrated ability to lead complex, multi-million dollar investment
projects, secure investor confidence, and embed global brand standards to achieve operational excellence.
Higher education (bachelor)
2015
Higher education (bachelor)
The L.N. Gumilyov Eurasian National University (ENU), Astana, Kazakhstan Bachelor′s degree in Philology science.
Bachelor′s degree in Philology science.
Languages
Citizenship, travel time to work
Citizenship: Kazakhstan
Desired travel time to work: Doesn't matter