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Was today at 08:04

Male, 34 years, born on 24 September 1991

Almaty, willing to relocate (Atyrau), prepared for business trips

Administrator

600 000  in hand

Specializations:
  • Administrator
  • Office manager

Employment type: full time

Work experience 13 years 9 months

March 2024March 2026
2 years 1 month

Utilities... Show more

сервис менеджер
- Preparing reports for management - Ensuring customer service quality - Processing and entering data into information systems and databases - Informing clients about new products and services - Maintaining the client database - Maintaining contact with regular customers - Establishing initial contact with clients at early sales stages - Business correspondence with clients and partners - Accounting and control of company fixed assets - Preparing requests for equipment, tools, and components for repairs and servicing - Signing and supporting service contracts
August 2021February 2024
2 years 7 months
Swissotel Alatau Almaty

Almaty, all.accor.com/hotel/B967/index.ru.shtml

Hotels, Restaurants, Food Service Industry, Catering... Show more

Department Supervisor
- Coordinating department operations and staff - Conducting training sessions - Organizing meetings for high-profile guests - Holding team-building activities - Monitoring team morale - Tracking employees’ working hours, overtime, leave, and vacations - Handling client objections and complaints, resolving conflicts - Preparing reports for management - Business correspondence with clients and partners
December 2020July 2021
8 months

Financial Sector... Show more

Sales manager
Online sales
April 2018December 2020
2 years 9 months
MVD RK
operator
- Reporting to management - Compliance with technological processes - Compliance with workplace safety regulations - Processing and entering data into information systems and databases
January 2014May 2018
4 years 5 months
ТОО "Solis Ltd" Rixos Almaty hotel

Almaty

order taker
Taking orders by phone
April 2012August 2013
1 year 5 months
ИП "Бестай" Best Academy
Customer Service Manager
- Informing clients about new products and services - Conducting business correspondence with clients and partners in a foreign language - Providing reports to management - Providing customer service when working with clients - Written translation of documents, applications, and other information into a foreign language
February 2012February 2012
1 month
World judo championship

Almaty

Guide-interpreter
- Accompanying foreign athletes - Simultaneous translation with coaches and representatives

Skills

Skill proficiency levels
Advanced level
исходящие звонки
Консультирование клиентов по телефону
оформление заказов
Работа с претензиями
Письменный перевод
Английский язык
Знание иностранных языков
Высокая скорость печати
Пользователь ПК
Работа с документами
Продажа курсов
Ведение переговоров
Навыки переговоров
Навыки презентации
Грамотная речь
Грамотный казахский язык
Руководитель
Стрессоустойчивость
Medium level
Поиск и привлечение клиентов
Level not specified
входящие звонки
Рк

About me

About Me Customer-oriented and detail-driven professional with over 10 years of experience in hospitality, customer service, and operations management. Proven ability to build strong client relationships, manage teams, and deliver high-quality service in fast-paced environments. Experienced in working with international guests and maintaining high service standards. Strong communication, problem-solving, and organizational skills. Fluent in English, Russian, and Kazakh. Open to new challenges and motivated to grow within an international company.

Higher education (bachelor)

2013
Higher education (bachelor)
Kazakh University of International Relations and World Languages ​​named after Abylai khan
pedagogical faculty, Two foreign langueges

Languages

Kazakh — Native

English — C1 — Advanced

Russian — C1 — Advanced

Citizenship, travel time to work

Citizenship: Kazakhstan

Permission to work: Kazakhstan

Desired travel time to work: Doesn't matter