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Male, 34 years, born on 24 September 1991
Almaty, willing to relocate (Atyrau), prepared for business trips
Administrator
600 000 ₸ in hand
Specializations:
- Administrator
- Office manager
Employment type: full time
Work experience 13 years 9 months
March 2024 — March 2026
2 years 1 month
Utilities... Show more
сервис менеджер
- Preparing reports for management
- Ensuring customer service quality
- Processing and entering data into information systems and databases
- Informing clients about new products and services
- Maintaining the client database
- Maintaining contact with regular customers
- Establishing initial contact with clients at early sales stages
- Business correspondence with clients and partners
- Accounting and control of company fixed assets
- Preparing requests for equipment, tools, and components for repairs and servicing
- Signing and supporting service contracts
August 2021 — February 2024
2 years 7 months
Swissotel Alatau Almaty
Almaty, all.accor.com/hotel/B967/index.ru.shtml
Hotels, Restaurants, Food Service Industry, Catering... Show more
Department Supervisor
- Coordinating department operations and staff
- Conducting training sessions
- Organizing meetings for high-profile guests
- Holding team-building activities
- Monitoring team morale
- Tracking employees’ working hours, overtime, leave, and vacations
- Handling client objections and complaints, resolving conflicts
- Preparing reports for management
- Business correspondence with clients and partners
December 2020 — July 2021
8 months
April 2018 — December 2020
2 years 9 months
MVD RK
operator
- Reporting to management
- Compliance with technological processes
- Compliance with workplace safety regulations
- Processing and entering data into information systems and databases
January 2014 — May 2018
4 years 5 months
ТОО "Solis Ltd" Rixos Almaty hotel
Almaty
order taker
Taking orders by phone
April 2012 — August 2013
1 year 5 months
ИП "Бестай" Best Academy
Customer Service Manager
- Informing clients about new products and services
- Conducting business correspondence with clients and partners in a foreign language
- Providing reports to management
- Providing customer service when working with clients
- Written translation of documents, applications, and other information into a foreign language
February 2012 — February 2012
1 month
World judo championship
Almaty
Guide-interpreter
- Accompanying foreign athletes
- Simultaneous translation with coaches and representatives
Skills
Skill proficiency levels
Advanced level
Medium level
Level not specified
About me
About Me
Customer-oriented and detail-driven professional with over 10 years of experience in hospitality, customer service, and operations management. Proven ability to build strong client relationships, manage teams, and deliver high-quality service in fast-paced environments.
Experienced in working with international guests and maintaining high service standards. Strong communication, problem-solving, and organizational skills.
Fluent in English, Russian, and Kazakh. Open to new challenges and motivated to grow within an international company.
Higher education (bachelor)
2013
Higher education (bachelor)
Kazakh University of International Relations and World Languages named after Abylai khan
pedagogical faculty, Two foreign langueges
Languages
Citizenship, travel time to work
Citizenship: Kazakhstan
Permission to work: Kazakhstan
Desired travel time to work: Doesn't matter