Developing various reports and dashboards in Power BI. Developing PowerApps Canvas applications. Developing various SharePoint sites. Building automated process flows in Power Automate. Acting as a System Administrator of several Vendors' Software. Acting as a Business Analyst in various IT projects.

Working closely with stakeholders, including business leaders, managers, and end‐users, to identify and documenting business needs, objectives, and requirements. Collecting, analyzing, and interpreting data to inform business decisions. Creating detailed, well‐structured business requirements documents (BRDs) that outline functional and non‐functional requirements. Collaborating with the IT team to translate business requirements into technical specifications. Ensuring that proposed solutions align with business goals and requirements.

Reviewing and analyzing credit applications, financial statements, and credit reports to assess the creditworthiness of applicants. Evaluating the financial stability, income, debt obligations, and repayment capacity of individuals or businesses. Calculating and assigning a credit score or rating to applicants based on their credit history and financial health.

Handle unsecured loan applications at Loan Centre, including loan application, data input, documentation verification, loan confirmation and disbursement; Identify opportunities proactively and cross-sell to Loan Centre customers to exceed customer expectations; Assist the Loan Centre Manager in the implementation of localized promotion activities; Monitor the end-to-end process from application to loan disbursement, and ensure the provision of customer-focused service to enhance customer experience; Ensure full compliance with both internal and external regulatory and compliance requirements; Provide general administrative and operational support, and contribute proactively to the improvement of operational efficiency and effectiveness; Ensure that quality proposals are submitted to the credit chain; Monitors and ensures adherence to risk service standards; Monitor levels of complaints and quality of handling; Control and manage the risk profile for the overall Team portfolio:

Serve as internal HR with primary responsibility in talent acquisition and helping to growing the organisation; Draft new job advertisements and ensure that quality and compliance criteria are met; Shortlist and conduct initial suitability assessment of job applicants via phone screening; Recommend suitable candidates to the Manager for further assessment; Sit in and conduct face-to-face interviews with the Manager; Actively participate in recruitment drive and career fairs, liaising with external vendors to ensure success of such projects; Conduct reviews and debriefs to learn and improve effectiveness and efficiency of projects: