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Male, 39 years, born on 23 November 1986

Almaty, willing to relocate, prepared for business trips

Technical support engineer

Specializations:
  • Technical support specialist

Employment type: full time, part time, project work/one-time assignment

Work experience 17 years

August 2023currently
2 years 9 months
Samson Controls

Almaty, www.samsongroup.com/en/

Industrial Equipment, Machine Tools and Components... Show more

Business Development Manager
- preparation of technical and commercial proposals; - negotiations with customers, product presentations, participation in exhibitions and conferences; and conferences; - development of sales strategy and tactics of interaction with key customers; - participation in global projects of the company, interaction with other offices and production and service divisions; - placement of orders received; - other activities for the purpose of development of regional sales of the company, including business trips within and outside Kazakhstan.
October 2021August 2023
1 year 11 months
Yokogawa Electric Kazakhstan LLP

Almaty, www.yokogawa.com

PCI Sales Engineer
Cultivate and Develop stronger sales support team and business professionality Support for business with existing customers, market research, identification of potential customers in Kazakhstan. Provide support to and assist in the development of Partners/Distributors. Recieve customer inquiries. Prequalify customers’ enquiries; technically, commercially and negotiate terms. Preparation of technical and commercial proposals. Participation in events to expand the Company's presence strongly distinguishing the Company in the Kazakhstan automation market. Interaction with departments of the Head office for business development. Maintaining monthly / quarterly / annual activity planning with data (numbers) driven policy. Control of technical issues under contracts.
September 2014October 2021
7 years 2 months
LLP "Process Automation"

Almaty, www.p-a.kz

Technical director
Understanding written and verbal project briefs, and working alongside team members to develop plans, work schedules, and targets. Analyzing operations and providing cost-effective suggestions for improvement. Streamlining processes so that the business operates at maximum efficiency. Assisting with training and recruitment of new staff members. Liaising with clients, managers, and other stakeholders. Updating work schedules and adjusting targets as required. Addressing performance issues and scheduling meetings when required. Motivating and inspiring staff members when tight deadlines approach and morale or energy is low. Keeping up-to-date with advancements in the field. Writing up reports and presenting findings to the relevant parties.
August 2011September 2014
3 years 2 months
LLP "Process Automation"

Almaty, www.p-a.kz

Technical support engineer
Responding to technical support tickets. Contacting end user to diagnose, find out the nature of the technical(mechanical) or IT issue. Linking to end user computers via remote access(if it's possible). Traveling to end user office, field or plant location. Installing and commissioning of the new hardware, software. Diagnosing and troubleshooting hardware, and software issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Depending of the problem, proposing simple and effective solutions. Providing basic training to customer. Completing job reports and sending to end user. Maintaining good end user relations.
February 2009April 2011
2 years 3 months
ТОО "Aswega"

Almaty, www.aswega.ee/en/

Installation engineer
Installation, adjustment, commissioning of the measuring instruments.

Skills

Skill proficiency levels
ScetchUp
SolidWorks
AutoCAD
Internet
Contracts Negotiation
Business communication
Personnel management
Teamplayer
Business Correspondence
Organizational Development
Salesforce
MS Office

Driving experience

Own car

Driver's license category B, C

About me

interesting work is not a work

Higher education (bachelor)

2012
Higher education (bachelor)
University of International Business, Almaty
Economy and Business, Menegment
2008
Higher education (bachelor)
Kazakh National Technical University named by K.I. Satbayev (Satbayev University)
Automation and Control, Instrumentation

Languages

Kazakh — Native

English — B2 — Upper Intermediate

Japanese — A2 — Elementary

Russian — C2 — Proficiency

Professional development, courses

2022
Kazakhstan Institute of Standardization and Metrology
Kazakhstan Institute of Standardization and Metrology, Verifier certificate (pressure, temperature, flow(gas, liquid), electrical measuremens)
2021
Ronan Engineering Limited Unit H6 Washington Business Centre, 2 Turbine Way, Sunderland, SR5 3NZ, United Kingdom.
Ronan Engineering, Applications, Maintenance, Installation and Disassembly Radiation Safety Brief
2021
LLP "AtomServiceGroup", RoK, Almaty
LLP "AtomServiceGroup", nuclear and radiation safety
2020
LLP "Инновационный консалтинговый центр", RoK, Almaty
https://inconcenter.kz/, Design of emergency automatic protection systems for hazardous industrial facilities, GOST IEC 61508, GOST IEC 61511
2020
PcVue LLC, Russia, Saint Petersburg, Malyy pr. P.S., 5
https://www.pcvuesolutions.com/, SCADAbox SCADA system
2019
Endress+Hauser Flowtec AG Kägenstrasse 7 4153 Reinach BL 1 Switzerland
Endress+Hauser Flowtec, Service Training Flow Proline
2019
Endress+Hauser SE+Co. KG Hauptstrasse 1 79689 Maulburg Germany
Endress+Hauser, Service Training Level
2019
Endress+Hauser SE+Co. KG Hauptstrasse 1 79689 Maulburg Germany
Endress+Hauser, Service Training Pressure
2019
Endress+Hauser Consult AG c/o Endress+Hauser (Deutschland) AG+Co.KG Corporate Service Excellence Colmarer Strasse 6 D - 79576 Weil am Rhein Germany
Endress+Hauser, Metrology for Calibration Training
2018
LLC "SPB-Expertise", RF, St. Petersburg
http://spb-expertise.ru/index.php, Functional safety of electronic / electronic programmable / electrical safety-related systems.
2018
LLC "SPB-Expertise", RF, St. Petersburg
http://spb-expertise.ru/index.php, Design of emergency automatic protection systems for hazardous production facilities. GOST R IEC 61508 and 61511.
2018
Intel Programmable Solution Group( head office USA), RF, St. Petersburg
Intel Programmable Solution Group, Time analysis
2018
Intel Programmable Solution Group( head office USA),RF, St. Petersburg
Intel Programmable Solution Group, Fundamentals of FPGA Architecture on the Example of "Cyclone V"
2018
Intel Programmable Solution Group( head office USA), RF, St. Petersburg
Intel Programmable Solution Group, Design in Quartus Prime
2017
Endress+Hauser Instruments Internationl AG, Hamburg
Endress+Hauser, Sales Force CRM System
2015
Business Applications Solutions LTD, RoK, Almaty
Business Applications Solutions LTD, Interconnecting Cisco Networking Devices Part 1 (ICND1)
2015
Business Applications Solutions LTD, RoK, Almaty
Business Applications Solutions LTD, Interconnecting Cisco Networking Devices Part 2 (ICND2)
2015
Endress+Hauser Instruments Internationl AG, Central Asia Support Center, RoK, Almaty
Endress+Hauser, Tank Gauging Sales Training
2014
Spirit IT, 5651GW Eindhoven, The Netherlands.
Spirit IT, Flow-X for metering engineers
2014
ТОО "Phoenix Contact Kazakhstan", RoK, Almaty
Phoenix Contact Kazakhstan, Automation in the oil and gas industry
2014
Endress+Hauser GmbH+Co. KG Hauptstrasse 1 79689 Maulburg Germany
Endress+Hauser, Advanced Service Training Gamma
2013
PHOENIX CONTACT GmbH & Co. KG Blomberg, Germany
PHOENIX CONTACT, Product and Technology Training
2013
GE Digital Energy, Bilbao, Spain
GE Digital Energy, TN1 Ue SDH Multiplexer
2011
PLC Application Engineer GE Intelligent Platforms (Russia & CIS) 27/8 Electrzavodskaya str., 5 Floor, 107023, Moscow, Russia
PLC Application Engineer GE Intelligent Platforms, PPS Introduction training

Citizenship, travel time to work

Citizenship: Kazakhstan

Permission to work: Kazakhstan

Desired travel time to work: Doesn't matter