Разработка сайтов Привлечение клиентов Запуск рекламной компании Ведение бухгалтерии Встреча с заказчиками

- meetings, calls, communication with agencies in order to receive orders (bookings), the constant search for new agencies - weekly plan - business trips to other cities, webinars and workshops - preparation of proposals / calculations for agencies - Work in CRM: - maintaining a database of agencies, constant updating of information for each agency (after visits, telephone conversations, emails), i.e. fixing any arrangements, marketing actions for the future - analysis of the base and drawing up a strategic plan for the renewal / maintenance of relations with agencies from which there were no inquiries / bookings over the last 3-4 months - the introduction of new agencies in the database - regular contact with the head office in Frankfurt, discussion of current affairs and results, marketing planning

-Organisation of tours -Recruitment -Control quality service -Creating new tours and programs -Business meetings(B2B) -Sales and Marketing of company -Accounting -Digital Marketing

• Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. • Respond to special requests from guests with unique needs and follow up to ensure satisfaction. • Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. • Answer, record, and process all guest calls, messages, requests, questions, or concerns. • Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem

• Operating the PBX department properly, efficiently and with profitability by answering telephone and wake-up calls. • Ensure accurate communication of information and guest requests to all relevant departments • Ensuring Quality Customer Service, policies and procedures are properly understood and followed • Handle all guest complaints and comments relating to the various departments actfully & disperse them to the correct supervisors for continued quality service. • Cooperate with all fellow employees and display teamwork with other departments • Perform any other reasonable duties as required by the hotel PBX Supervisors & PBX Manage

Duties: Oversees and supervises daily operations of the restaurant -Prioritizes, schedules, assigns, trains, reviews and evaluates assigned restaurant staff

Duties: Oversees and supervises daily operations of the restaurant -Prioritizes, schedules, assigns, trains, reviews and evaluates assigned restaurant staff