 Managing IT  New Stores opening  Stock Control  Inventory  Merchandizing  Cash Audit

 Manager responsible for supervising technical staff, training of customer employees and making on-site software design and changes to meet the needs of the customers.  Project lead for a financial analysis, preparation of planning to open stores, and reporting system development.  Epicor iScala, Epicor E4SE, Query Designer.  MS Dynamics, MS CRM, MS FRX

Description: BC is Software Company that is the partner for Epicor in Jordan that owns many software’s like iScala, Vantage, E4SE and others. Duties:  Worked as team leader in database design. Constructed entity relationship diagram (ERD) for data modeling. Documented logical database design and physical database design.  Implementing iScala on different business environments.  Training the customers.  Data Gathering for Items, Vendors, Customers…etc  Support and troubleshooting on the SQL 2000, SQL 2005 and iScala.  Reports designing using Crystal Reports.

Description: SWAN is a Software (ERP, POS, CRM…) & Hardware (Acer, HP...) solutions provider. Duties:  Implementing Great Plains on different business environments.  Training the Customers on Great Plains and Payroll system.  Data Gathering for Items, Vendors, Customers…etc  Support and troubleshooting on the SQL2000 and Great plains.  Projects Planning using a SWAN methodology.  Weekly Reports for the direct manager.  Business Analysis and Designing for projects that needs tools or small systems integrated with Great Plains.  Managing and follow up the tasks by using HP OpenView.  Developing tools using .NET  Developing reports on Crystal Reports.

Description: The Group consists of more than 10 companies, with more than 6000 employees and more than 1000 stores all around the kingdom. Its considered as the biggest retail business company in the middle east with more that 50 universal brands such as Mark & Spencer, Zara, Massimo Dutti, Woolworths, Sacks Fifth Avenue. The Group business areas are: Retail business, Whole Sale, Hyper Markets (Giant), Construction, Real State, Auto Mobiles, Security, Customs, Marketing & Advertisement and Food & Entertainment. Duties:  Develop and support Al-Hokair systems and use case models documentations and other important documentations for the developers.  Quickly gather clients' requirements and implementing them to very tight deadlines. Often heading a team of developers, designers and copywriters.  Completing all work as required, using PowerBuilder 6.0/6.5/7.0/8.0, SQL, Access  Giving full training for the users and design architecture where necessary.  Writing style guides and coding conventions to guide future workers.  Advising clients as to best practices  Fitting swiftly into many different teams, and coordinating work and projects where necessary

Description: TISG is classified as one of the best providers for IT Solution and Hardware in Jordan. The main office is in Amman – Jordan with partnership offices in UAE, Qatar, Kuwait, KSA, and Syria. Duties  Completing all work as required, using PowerBuilder, SQL, Access, and server administration.  Implementing and maintaining and use case models and other important documentations for the customers in Jordan and Qatar.  I was a part of the implementation team in Qatar & UAE.