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Female, 34 years, born on 25 June 1991

Astana, willing to relocate, prepared for business trips

Manager

Specializations:
  • Sales manager, account manager

Employment type: full time

Work experience 12 years 7 months

February 2018currently
8 years 4 months
``Aikune Kerey'' LLP
Executive Manager
Job duties: - working with the marketing department to promote the company's health care services; - providing input on both the design and content of marketing materials; - collaborating with the legal team to ensure the accuracy of all documentation; - representing the company at conferences and other events, respond to customer complaints or questions; - problem solving, supervision, coaching & mentoring team members; - recruitment, retention & field training; - generating meaningful reports including daily, weekly and monthly reports; - monitoring daily reports of team members, work efficiency & leave record; - finding and developing new franchisees.
February 2017February 2018
1 year 1 month
Management Company of Industrial Zones
Manager of attracting investors
Job duties: * presentation of investment products and negotiation; * conclusion of contracts; * implementation of a monthly plan for attracting investments; * calculation and analysis of the company's economic indicators.
June 2016December 2016
7 months
Administrative and Management Department
Specialist
Job duties: LOGISTICS: * coordination, logistics of residence and relocation of foreign and local employees; * work with aviation agencies and hotels, selection of optimal prices, comfortable conditions for stays and transfers. FINANCE: * registration/revision of invoices and other financial documents; * reporting for planning or optimizing the budget; * monitoring of the main costs (stationery, depreciation and transportation costs). LEISURE ACTIVITIES: * organization of leisure for a company employee; * organization of public holidays and company events; * reporting / planning DOCUMENTATION: * timely response to all incoming electronic correspondence; * document turnover according to the requirements, procedures of the company; * interaction with accounts department and other departments; * drafting of various documents (letters).
September 2015May 2016
9 months
``Eurasian Bank'' JSC
Collection Specialist
Job duties: * Manage communication with all customers to ensure payments and evaluate all expire accounts and maintain accurate records for same; * Monitor all customer service calls and ensure completion within required timeframe and ensure compliance to all policies and procedures; * Maintain relationships and contact all customers through telephone calls and if required with notices and provide all updates for customers and manage all portfolio for clients; * Coordinate with all team members to resolve all cash application issues and identify root causes for non-payment; * Manage all communication for all overdue accounts and investigate all customer complaints and resolve all issues; * Evaluate and resolve all credit hold issues and monitor all accounts for billing details; * Collaborate with senior collector and initiate debt write off and negotiate all settlements with all collection procedures; * Assist cash application specialist for application customer remittances and perform research on all customer payment; * Oversee all write offs and assist to balance all non-payment and maintain track of payments according to collection policy; * Streamline all collection processes and recommend improvements to process appeal to all third party payers; * Perform research on all accounts and document all explanations of benefits; * Ensure compliance to all federal and local regulations for collection process.
October 2013August 2015
1 year 11 months
International Educational Center
office-manager
Job duties: all kind of administrative works

Skills

Skill proficiency levels
Ability to work with multifunctional teams
Willingness to perform a broad scope of work
Good communication skills
Critical Thinking
Problem Solving

Driving experience

Driver's license category B

About me

Manage all communication, Proficient with Microsoft Office (Word, Excel, Outlook Express and PowerPoint) and Internet, Adobe Acrobat and Photoshop Ability to handle the office equipment Certificate of completion of Accounting + 1C 8.2 course Certificate of completion of Tender First Certificate of completion of Instructor of gymnastics

Higher education

2018
Higher education
Kazakhstan University of Friendship of Nations
Masters Degree
2013
Higher education
Kazakh National University
Bachelors Degree

Languages

Kazakh — Native

English — B2 — Upper Intermediate

Russian — C2 — Proficiency

Citizenship, travel time to work

Citizenship: Kazakhstan

Permission to work: Canada, Kazakhstan, Russia, USA

Desired travel time to work: Doesn't matter