* planned and coordinated provision of services to guests ; * assisted with check ins/check outs; * assisted with translations to/from Russian; * provided feedback from guests to Front Office Manager for action

* planned and coordinated provision of services to guests ; * assisted with check ins/check outs; * assisted with translations to/from Russian; * provided feedback from guests to Front Office Manager for action

* developed surveys, methodology and tools ; * coordinated surveys and analyzed survey results ; * provided regular reports in accordance with program indicators ; * managed monitoring and evaluation database ; * participated in internal small grants selection committee as a committee member

* implemented project, managed project resources ; * monitored and assessed work of sub-grantees; * tracked project deliverables, wrote quarterly reports ; * conducted trainings for volunteers; * participated in strategic planning based on research results

* maintained casework database ; * conducted educational and life skills trainings, mentored refugee children * provided administrative support to Summer Youth Program * registered refugee children for elementary, middle and high school * assisted with job preparation classes for newly arrived adult refugees * conducted independent research and analyzed case studies * created a handbook on college scholarship application for young refugees ; * created a handbook on US financial issues, budgeting and planning for adult refugees

* checked grantees' financial and narrative reports ; * monitored deadlines and proper performance of KRW grant projects * maintained KRW grants database in grants management system * assisted KRW Program Director in collecting information for the Annual Report and for regular reports to donors * updated daily news, events and narrative reports on KRW web-site (www.krw.kz)

* conducted pre-departure orientations for fellows ; * coordinated travel plans for over 400 fellows per summer to the United States * administered logistics components of the Bolashak program (visa, ticket support) * collected relevant program documentation (terms of conditions, medical forms, visa forms) * liaised with the US Embassy to ensure timely visa interviews for program participants * collaborated with the Ministry of Education and Science, Center for International Programs, and American Councils head office in Washington, DC on programmatic issues related to Bolashak program during the academic year * coordinated logistical issues of TOEFL, GRE, SAT (official and institutional testing) *supervised and proctored TOEFL ITP, PBT; SAT tests ; * compiled test budgets for Ministry of Education and Science * presented American Councils' programs at educational fairs * examined student applications and interviewed program applicants of FLEX program

* consulted on and coordinated language, vocational and academic programs abroad * interviewed applicants, supervised SLEP (Secondary Level English Proficiency) test * prepared program and visa documentation, coordinated travel arrangements * liaised with Embassies/consulates and international partners

* recruited staff , registered and kept contracts of engagement * kept personal files, scheduled annual leave, business trips * composed orders on annual leave, employment and others; prepared monthly timesheets