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- student registrations and class schedules; - student immunizations; - bus schedules and routes; - academic transcripts; - teacher’s classroom assignments; - payroll processing.

- sale of banking services; - advising clients on the provision of banking products and services by phone, email and other communication channels (including social networks); - compliance with the rules of work with confidential information; - making calls to customers who have made a request in their personal account in the “Feedback”, as well as in the case of requests for calling from an adjacent unit (payment card department, payment department, etc.); - processing of written customer requests, such as applications for dispute transactions, correction of payments, etc .; - implementation of the audit in conjunction with related units (Security Department, Compliance, etc.); - implementation of customer identification by telephone, video communication and other channels; - providing information to the Bank's customers on the work of the branches and offices of the Bank (addresses, opening hours, telephones, location of ATMs; - providing clients with reference information about the Bank, as well as about subsidiaries and affiliated companies of the Bank; - implementation of the procedure for registering clients in the Digital-Bank system, as well as customer support at all stages and on all issues on the Digital-Bank system; - providing information assistance in resolving problems related to servicing all products of the Bank and its partners (delivery, insurance and other partner products); - providing information on the amounts of debt / repayment on credit payment cards; - providing information on salary payment cards, including information on the credit limit; - providing information on issues related to the repayment of loans issued; - preparation of documents at the request of customers (certificates, extracts, etc.); - processing complaints and work to reduce their number.

• Финансовый анализ деятельности банка; • Анализ банковской отрасли и финансовой отрасли в целом; • Участие в макроэкономическом анализе и подготовке макроэкономических обзоров с выводами и прогнозами; • Автоматизация отчетности; • Ответы на запросы; • Анализ и прогнозирование данных; • Сбор отчетов.

• Accepting and processing incoming calls; • Make outgoing calls; • Introduction of the work file "NW"; • Weekly distribution of statistics on the revaluation of collateral held; • Weekly distribution statistics of customer calls; • Weekly distribution of information on the current value of the collateral held on the placement; • Report on trading with the payment of the auction fee at the expense of the Bank;

• работа с платежными поручениями, рассмотрение досрочного расторжения; • изучение страхового досье; • подготовка документов для расторжения платежного поручения; • изучение автоматизированной страховой системы; • подготовка заявлений о расторжении страхового договора; • формирование исходящих платежных документов в программе 1С; • работа с платежными поручениями (исходящими); • подтверждение расторжений в программе КР1;

Совместная работа с менеджером по продажам. • Консультации клиентов, ведение клиентской базы; • Предоставление клиенту информации по ассортименту, ценам, остаткам, условиям; • Ведение телефонных переговоров • Ведение деловой переписки; • Прием, распределение входящей информации; • Работа с исполнителями по вопросу оформления документов в соответствии с требованиями компании; • Подготовка и оформление документации к отправке в ГО; • Оптимизация расходов по вверенным направлениям. • Оформление договоров, отслеживание всех этапов сделки, оформление документов по сделке. • Участие в подготовке и проведении переговоров, встреч.