- Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs. - Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff. - Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary. - Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports. - Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill. - Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest. - Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties.

- Room service; take an order from guests; high quality of service and communication with different guests and administration of a hotel. - Customer service and satisfaction of their expectations - Provide office support services in order to ensure efficiency and effectiveness within the Office.  Main Activities:  Receive, direct and relay telephone messages and fax messages  Direct the general public to the appropriate staff member  Pick up and deliver the mail  Open and date stamp all general correspondence  Maintain the general filing system and file all correspondence  Assist in the planning and preparation of meetings, conferences and conference telephone calls  Make preparations for committee meetings  Maintain an adequate inventory of office supplies  Respond to public inquiries  Coordinate the repair and maintenance of office equipment  Answer all incoming calls and handle caller’ inquiries whenever possible  Redirect calls as appropriate and take adequate messages when required  Greet, assist and direct students, visitors and the general public  Perform other related duties as required