-Organizational and technical support to top manager’s administrative activities. -Receipt and transfer of correspondence, records management. -Receipt of documents and personal applications for signing, preparation of documents and materials. -Arrangement of negotiations, business trips, writing letters, requests and other documents. -Translation of documents and all required information from and to English. -Correctness check of the prepared draft documents, its quality editing. -Visa support to arriving partners of the company, hotel booking, organization of transfers, etc.

-Manage scheduling of staff. -Work with staff and management to provide excellence in customer services. -Resolve issue related to both staff and customer. -Provide assistance in the event of an employee being absent. -Manage all paperwork and cash duties.

-Great, register, and assign rooms to guests. -Operate the switchboard and PBX. -Answer telephonic and in-person queries related to hotel services and resolved any issues. -Processed guests’ check- ins and outs. -Prepare and complete room and restaurant bills. -Assist guests’ in storing valuables in secure deposit box. -Handle payments through cash, cheks and credit cards.