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Female, 40 years, born on 25 April 1986
Almaty, not willing to relocate, not prepared for business trips
QA Engineer | IT Support Specialist
Specializations:
- Technical support specialist
- Tester
Employment type: full time
Work experience 16 years 1 month
April 2018 — currently
8 years 2 months
IT, System Integration, Internet... Show more
Самозанятый
Бьюти сфера, интернет магазин, фриланс
March 2013 — September 2015
2 years 7 months
Kazakhstan, www.kaspibank.kz
Financial Sector... Show more
QA Tester
QA Tester (Software Testing Engineer)
Kaspi Bank JSC | March 2013 – September 2015
Key Responsibilities:
- Performed comprehensive software testing using ClearQuest defect management system
- Executed manual testing, regression testing, and acceptance testing for banking applications
- SQL Testing: Built complex SQL scripts for data validation, test data preparation, and database testing
- API Testing: Tested APIs using Insomnia for banking services integration
- A/B Testing: Participated in A/B testing for new features and user interfaces
- Load Testing: Conducted performance testing using JMeter for high-load scenarios
- Created test plans, test cases, and test scenarios based on technical specifications
- Identified, documented, and tracked software defects through resolution
- Collaborated with developers and analysts to reproduce and resolve issues
- Prepared test documentation and conducted user acceptance testing with stakeholders
November 2009 — March 2013
3 years 5 months
БТА Банк, АО
Kazakhstan, www.bta.kz
Financial Sector... Show more
Product Specialist | Client Acquisition & Product Development
BTA Bank JSC | November 2009 – March 2013
- Product Support: Provided operational and technical support for money transfer products using POS WU (Translink) and Мотив4U systems
- Managed client acquisition and monitored sales performance across branches
- Conducted competitive analysis and pricing strategy development
- Participated in new product implementations and process rollouts
- Collaborated with IT team for system improvements and optimizations
- Monitored operational metrics and provided recommendations for improvements using MS Office and IBSO
May 2011 — November 2011
7 months
БТА Банк, АО
Kazakhstan, www.bta.kz
Financial Sector... Show more
АО «БТА» Банк ГБ Департамент бух. учета и отчетности. Отдел методологии и контроля расчетно-кассовых операций. Ведущий специалист.
Методологическая работа. Мероприятия по оптимизации и автоматизации процедур операционной деятельности, выполнение контрольных функций, работа по минимизации операционных рисков, работа с запросами уполномоченных органов о счетах клиентов, работа по согласованию внутренних нормативных документов других подразделений.
October 2009 — March 2011
1 year 6 months
БТА Банк, АО
Kazakhstan, www.bta.kz
Financial Sector... Show more
Департамент бух.учета и отчетности. Управление розничных операций. Сектор администрирования платежей и переводов. Администратор платежей и переводов.
Сопровождение переводов системы Фастер, Золотая корона, Western Union, платежи – корректировка реквизитов, аннулирование, блокирование, возврат и восстановление переводов, изменение лимитов отделений на отправку переводов WU, решение проблем при выдаче/отправке переводов, формирование отчетов.
July 2007 — May 2009
1 year 11 months
БТА Банк, АО
Kazakhstan, www.bta.kz
Financial Sector... Show more
Алматинский филиал АО « БТА » Бухгалтер Расчетно-кассового отдела
Прием депозитов, открытие и ведение банковских счетов ФЛ, прием, выдача, пересчет, размен, обмен, сортировка, упаковка и хранение банкнот и монет, переводные операции, организация обменных операции с иностранной валютой. Консультация по всем банковским продуктам.
Skills
Skill proficiency levels
Medium level
Basic level
Driving experience
Own car
Driver's license category A, B, CAbout me
PROFESSIONAL SUMMARY
Experienced QA Engineer and IT Support Specialist with 15+ years in financial services and technology. Proven expertise in software testing, SQL, A/B testing, API testing (Insomnia, JMeter), and product support. Strong background in banking operations, customer service, and process optimization. Skilled in testing methodologies, defect management, and cross-functional collaboration.
TECHNICAL SKILLS
• Testing Tools: Insomnia (API testing), JMeter (load testing), ClearQuest (defect tracking)
• Testing Methodologies: Manual testing, Regression testing, A/B testing, Acceptance testing
• Database & Query: SQL (queries, data validation, test data preparation)
• Office & Productivity: MS Office (Excel, Word, PowerPoint), MS Outlook, Lotus Notes
• Banking Systems: IBSO, POS WU (Translink), Мотив4U
• Web Technologies: HTML basics
• Soft Skills: Product support, Customer service, Process documentation, Team collaboration, Time management, Effective communication
LANGUAGES
• Russian – Native
• Kazakh – Native
• English – B1
Higher education
2007
Higher education
Turan University, Almaty
Bachelor of Economics and Finance, Economist
Languages
Citizenship, travel time to work
Citizenship: Kazakhstan
Permission to work: Kazakhstan
Desired travel time to work: Doesn't matter
