1. Demand and supply ballance of goods control at country level 2. Close contact with the Territorial Business Planning department. Sales data analysis close interaction with marketing team in order to enter accurate volumes and values to the Seeds Production Plan for nearest 2 years for each CA 3. Coordination of timely deliveries in the required volumes to meet customer demand, including Order management 4. Interaction with State Laboratories for seeds quality examination 6. Control of document flow on business processes with clients at the country level Processing of distribution orders and related document flow 7. Goods Reciept posting, sales orders processing, reconciliation of reports on warehouse balances 8. Support for processes for the supply of goods to Central Asia: contracts with Distributors, supply plan, Order management and document flow. 9. Complex Support of Distributors in Central Asia 10. Be ready to study and gain additional knowledge, to travel around Kazakhstan and abroad 11. Know and comply with the rules and regulations of labor protection, safety and sanitation and fire protection 12. Monitoring compliance with all internal Compliance requirements and local business legislation

Incharge of: Full cycle of Import process of Agrochemistry and seeds including: Import Licenses applying & registration; Process of artwork creation (labels) for Crop Protection; Demand Planning, Order placement; Coordination of shipments processes to ensure quick info flow between SYT KZ team and SYT EU supply team: checking import documents and preparing pack of docs for local certification and custom clearance; Support in secondary distribution of CP and Seeds (shipments trucking); special programs: Scala, SAP, SAS MOM and etc.

Event organization (Conferences, Meetings, Field Days) Campaigns and Marketing Strategy development ( work team) Opinion pool researches (Customer Satisfaction) Developing Customer education programs (Agro-Studying sessions, Educational Trips to our Factories and Plants, collaboration with Scientific Research Institutes)... and etc.

Reception, Administrative work flow

Functions of “Blue Star of Kazakhstan” Service Manager Assistant Reception table: • Post registration; • Call center operator; • Primary customer advising ( personally and by phone); • Periodical Ring Rounds arranging in order to control Customer Satisfaction Index Fleet Customer Service: • Business correspondence maintenance, negotiations conducting (adjustments of service agreements, payment schedule, terms of works and services providing and etc.); • Business trips arranging (tickets booking, trip expenses calculations, business trip orders). Clerical work: • Staff attendance controlling (service department and parts department); • Table sheets, office memorandums issuing and other internal office paperwork making; • Written customer communications (letters, replaying to any official requests; • Local purchases making (for ex. office supplies). • Agreements, bills, reports and other doc’s translating on customer demand (rus.↔eng.) • Providing headquarter (Daimler AG) with monthly statistics (number of served vehicles, productive hours, realized work orders and etc.) Individual project directed to customer acquisition; Informative presentation about Service Center activities.