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Male, 32 years, born on 9 August 1993
Astana, willing to relocate, prepared for business trips
IT support Engineer
Specializations:
- Technical support specialist
Employment type: full time, project work/one-time assignment, work placement
Work experience 11 years 1 month
March 2022 — currently
4 years 3 months
Kentech Kazakhstan Technical Services LLP
Atyrau
Lead IT support engineer
• Developing/designing new site offices in terms of Active Directory components, networking, software/hardware and all other peripherals.
• Managing a local team of onsite IT engineers
• Work with LAN and Secure Wireless networks
• Work with IT Service Management Software
• Work with Microsoft Servers & Exchange
• Microsoft cloud migration and support
• Backup and Restore technologies and processes
• Installation and management of software such as Anti-Virus and Firewall software
• Working with Microsoft Windows 7/10 including Desktop Applications essential
• O365 rollout and support
• IT Asset management, keeping the IT Inventory up to date
• Perform daily IT Tasks such as changing backups, check logs and action items arising.
• Wipe down and reinstall company computers
• Provide clerical support in relation to the ordering of IT equipment and supplies
• Monitoring and installation of patch distribution (Windows Updates) for each site/server
• Monitoring of network security and alerts
• Maintenance of local server rooms and LAN environment and Wireless network
• Provide technical support at the network level: WAN, LAN connectivity, routers, firewalls and security.
• Provide daily support to end users on hardware including applications and OS for all installed IT Systems.
• Setup, configure and maintain company IT Computers, printers each as per company guidelines.
• Liaise with local management on site setups and infrastructure requirements.
• Provide remote support for teams as required.
• Assist in local procurement of IT assets.
January 2020 — March 2022
2 years 3 months
Kentech Kazakhstan Technical Services LLP
Atyrau, wwww.kentplc.com
IT support Engineer
-Provide technical support at the network level: WAN, LAN connectivity, routers, firewalls and security.
- Provide daily support to end users on hardware including applications and OS for all installed IT Systems.
- Setup, configure and maintain company IT Computers, printers each as per company guidelines
August 2017 — December 2019
2 years 5 months
International School Spectrum based on the Cambridge education system
Technical support engineer
- installation and maintenance of computer and office equipment, PABX - Private Automatic Branch exchange;
- laying and ensuring uninterrupted local network
- Managing a corporate mail system based on G Suite;
- ensuring the performance and security of the organization’s network(CISCO);
- installation, configuration and updating of office and application software (MS Office, 1C, etc.);
- ensuring data backup (as well as data recovery);
- support and maintenance of users' PCs (100 units);
- support and maintenance of peripheral equipment (100 units);
- Keeping computer equipment updated;
- making lists of IT equipment according to preliminary requirements;
- inventory of equipment;
- planning, optimization and execution of the IT budget;
- organization of purchase of software and computer equipment, interaction with partners and suppliers;
- tracking current trends in the development of IT technologies, development of proposals for their implementation in the enterprise in order to improve business efficiency.
- working with documents;
- Completing reports on the rendered services.
October 2015 — August 2017
1 year 11 months
Bilim innovation school Astana
Technical support engineer
- installation and maintenance of computer and office equipment;
- laying and ensuring uninterrupted local network
- Managing a corporate mail system based on G Suite;
- ensuring the performance of the organization’s network;
- installation, configuration and updating of office and application software (MS Office, 1C, etc.);
- ensuring data backup (as well as data recovery);
- support and maintenance of users' PCs (50 units);
- support and maintenance of peripheral equipment (50 units);
- working with documents;
- Completing reports on the rendered services.
January 2015 — May 2015
5 months
Gymnasium school №5 Astana
System administrator
- repair and maintenance of equipment;
- ensuring uninterrupted local network.
Skills
Skill proficiency levels
Driving experience
Own car
Driver's license category BAbout me
Punctual, hardworking, responsible, quickly trained, ability to work in a team, stress tolerant.
Higher education (master)
2017
Higher education (master)
Faculty of information technology
2015
Higher education (master)
Faculty of information technology
2011
Higher education (master)
Kazakh-turkish high school for gifted boys
Languages
Citizenship, travel time to work
Citizenship: Kazakhstan
Permission to work: Kazakhstan
Desired travel time to work: Doesn't matter