Enter and retrieve information contained in computer databases using records, files, reservations, and answer inquiries from guests. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Enter and locate work-related information using computers and/or point of sale systems. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Perform work connected with Human Resources, such as monitoring and interviewing candidates for open positions, hiring new cooks, creating vacation lists and sick leave lists. Ability to make schedules, timesheets, count working hours and overtimes. Do purchase requests ordering new products available on local market and importing from foreign countries. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.