Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs. Obtaining deposits and balance of payment from clients. Preparing and submitting sales contracts for orders. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining client records. Answering client questions about credit terms, products, prices, and availability.

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industry’s developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities

Organize classroom lectures and coursework Prepare materials and activities Assign homework and interesting exercises Identify students with special requirements and create individualized plans Determine exam and assignment grades Provide feedback based on workload and classroom behavior Keep a record of students’ attendance and grades Research new language teaching methods Manage classroom crises and resolve conflict Inform parents about their children’s performance Collaborate with teaching staff and administrators to foster a good student experience

Delivery & Logistical, Focus, Strategy, Time Management, Organiziing, Costumer Service.

Manage data in spreadsheets and reports Keep records and reports up to date Help maintain the budget plan Organize and schedule meetings and events Supervise other staff and delegate responsibilities Handle technical issues in their area of expertise Carry out clerical duties, including answering phones and preparing documents

Assisting with day to day operations of the HR functions and duties Providing clerical and administrative support to Human Resources executives Compiling and updating employee records (hard and soft copies)

Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Taking disciplinary action when necessary. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.