translation of various texts, interpreting at different exhabitions such as KEOGE

Irina is a Support Supervisor in Audit Department. She has been with Deloitte since April 2007. She has been assisting a Head of Audit. Her main responsibilities are: • Supervise work and effectiveness of support staff in Audit department and their day-to-day operations; • Oversee evaluation and goal setting process; issues/make hiring recommendations; • Coordinate with leadership on compensation recommendation; • Understand business needs of a large/complex office environment; • Enhance professionals (Partners, Managers, Auditors) relationships • Work with HR manager on employee relations issues, make hiring recommendations; taking decisions for hiring support staff; • Supervise sick leave, annual leave, study leave etc. for support staff in Audit department; • Take allowances for unexpected staff absences and other disruptions by adjusting assignments or performing the work myself if required; • Oversee evaluation performance of employee and goal setting process: indicate a good job, alternatively, determine the cause and help the worker to improve her/his performance. This might require sending the employee to a training or arranging personal counseling; • Act as liaisons between the administrative support staff and the professional, technical, and managerial staff; • Solve the questions, problems, requests and other issues which support staff can not resolve; • Assist with change management; • Organize the business trips: ordering cars (sending/arrival to destination), booking hotel, assisting in getting visa, ensuring timely delivery of air tickets, etc.; • Providing effective logistics for practice review team and assisting their needs in Almaty; • Assisting ex-pat staff settles permanently in Kazakhstan. Finding accommodation, helping with working visas, preparing interbilling contracts when needed; • Accept and process telephone calls for partners, organize conference calls; • Coordinate office meetings with Professional staff; checking Partners calendar on a daily basis in order to remind them about forthcoming meetings and to order taxi in advance when required; • Support in preparation of applications for advances, cash receipts and forms of ordering tickets and per diem • Help in issuing invoices by providing supporting documents for expenses, calculating expenses, filling in information in SAP system; • Support in preparation of expense reports; • Help with preparation of contracts and Genforms; • Support in background check and tenders when needed; • At the request of the Partner, perform various operations in SAP system (approval of invoices, timesheets,); • Support in preparation of standard letters and faxes using Deloitte standards • Prepare presentations in PowerPoint for meetings and conferences at the request of Partners; • Keep a schedule for the Partners and timely reminding of planned meetings/events; • Timely present the necessary documents for Partners’ signature; • Support of cooperation between personal assistants; • Interpret for Partners at meetings with customers; • Report to Partner if Supervisor recognizes potential problems • Do other assignments from Partners of Audit Department

Liasing with suppliers and other third parties; Analysis of sales trends adn preparation of supply plans; Investigation of new suppliers and products for their capability and suitability for the market; participating in the development of the company’s marketing strategy by providing relevant advice on compay’s supply chain development, competition analysis and consumer demand forecast; Providing a high level of support to the sales executives in order for the team to achieve the highest possible sales targets; maintaining relationships with customers; dealing with customers inquires and problems; ensuring tragets are being met on a continuous basis; determine and implement options to correct any sales opportunity

Diary management; organizing meetings; minutes, correspondence; preparing presentations, arraging travel, stting up client accounts; managing expense accounts; dealing with legal documentation and involvement in projects/research; preparing Vendor contracts according to the interantional Law and Kazakhstan legislation; placing and tracing the orders with manufactures/suppliers; financial analysis and budget management planning and value negotiation; planning and procurement costs within the budget and targers; ensuring effective administration for sub-contracts and purchase order; ensuring that project plan is updated; ensuring that precise statements are made in contracts for consultants and construction contractors; analysis of field researches as a sociologist; formation of database for company’s marketing policy;ensuring effective communications between the Project Development Team and other divisions of the company and external organizations; reporting to the General Director.