- 24/7 user support (Windows, MacOs) - 24/7 network and server support (Mikrotik, HP, Linux, Windows,NAS, etc). - Azure Cloud - Yandex Cloud - O365 support - Server and services migration, server deployment - IT infrastructure development and support - IT projects planning and implementation - Scripting - Backup and recovery services - Security - Work with contractors (service providers) - Branches opening - Monitoring (Zabbix, Grafana) - supporting up to 10 projects at the same time

Senior IT Specialist function as a team member responsible for delivery of services across several IT infrastructure areas. This includes admistration, maintenance, monitoring and operations of Windows and Linux, servers/desktops, NAS, virtualization and storage systems, networking (Cisco, HP, other), backup and recovery services, scripting/coding, IT projects, security, first/second level user support

- Windows servers support - Network support - Security, DLP - HelpDesk - Backup and recovery services - IT Infrastructure development and support - Preparation of proposals for upgrading server equipment - PBX - Corporate portal management (Sharepoint) - Development of standards and changes to the current internal procedures, technical documentation preparation

- Full store management, all daily processes - Communication with customers - Sales analysis and planning - Maintaining work discipline and spirit among employees. - Conflict resolution - Store merchandising in accordance with the company's standards - Cash inventory - Maintaining the store's workflow - Providing sales promotion and brand promotion programs - Training and mentoring - Organization of exhibitions and promotions - Staff interviews

- Record keeping - Preparation of documents in Russian and state languages - Implementation of official correspondence with government agencies and commercial organizations - Development and approval of draft laws and other legal acts, including their expertise (draft law amending and supplementing the existing legislation of the Republic of Kazakhstan) - The certification of telecommunication equipment - IT infrastructure support - Helpdesk - Business trips - Reports

- Reporting on sales (18 branches + Kyrgyzstan, daily); - Supervising the shares in the regions, reports and calculating bonuses on the basis of results; - Collection and processing of reports, as well as queries of branches; - Work in the 1C: Enterprise (Sales and Marketing reports), including recommendations for IT- department about improving this programme; - Support for incentive schemes for sales managers; - Preparation of monthly reports by sales; - A general analysis by sales in Kazakhstan; - Administrative issues of Sales; - Clearance of business trip for sales staff; - Applications for the purchase of IT-equipment; - Shops sales status monitoring;