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Female, 32 years, born on 24 July 1993

Almaty, not willing to relocate, prepared for business trips

Marketing department intern

Specializations:
  • Other

Employment type: full time

Work experience 6 months

April 2016May 2016
2 months
Halyk Bank

Almaty

Financial Sector... Show more

Credit Analyst Intern
Приобрела опыт собирать и делать анализ финансовых данных клиента, оценивать материальные запасы, включая транзакции, кредитную историю, капитал и вложения. Обучилась методу анализа рынка в котором работает клиент( и анализ индустрии в новом направлении бизнеса). Подготовка финансовых отчетов на каждый проект. Заполнение и периодически обновление финансовых данных в MS Excel.
January 2012April 2012
4 months
Rahat Palace Hotel

Almaty, www.rahatpalace.com/ru/

Hotels, Restaurants, Food Service Industry, Catering... Show more

Guest Service Officer
Have experience in preparing daily reports, reservations, and correspondence using Opera Reservation System/Opera Management System; Performed work in Operating, Reservation, Gust Services departments; Assisted Health and Hyatt Club Management. Coordinated communication between hotel guests and hotel management. Ensured high level of customer service, controlled on time running of operations. Evaluated customer related statistics and data. Overviewed and performed a wide range of assigned and emerging operations during the shift to ensure achievement of established targets and customer service standards. Ensured accurate and timely tracking of activities (reservations, events, incoming and outgoing email) in compliance with standards and procedures. Resolved any issues and disputes concerning hotel guests and clients in order to ensure customer satisfaction.

Skills

Skill proficiency levels
Driving Licence B
Пользователь ПК
Internet
MS PowerPoint
Деловая переписка
Деловое общение
Английский язык
Работа в команде
Управление проектами
Opera
Multitasking
Организаторские навыки
Поиск информации в интернет
Time management
social networks
MS Word
MS Excel
Customer Service
Presentation skills
Teamplayer
personal finance
Business Accounting
Financial Accounting
Marketing Communication
MS Outlook

Driving experience

Own car

Driver's license category B

About me

Summary of Qualifications • Comfortable working alone or as part of a team • Excellent customer service skills • Planning and organizing skills • Multilingual: Russian, Kazakh, English, French • Able to complete project/go-getter • Self-motivated, hard working, creative, sociable • Excellent verbal communication skills, both written and oral • Interests: traveling, photography, active sport, chess, personal development. Volunteer Translator and Cultural Promoter; Was part of the British Council Almaty Team. Helped to control/ promote art and cultural event. Assisted as a translator between Guests from the United Kingdom and residents of Almaty city. (April 2012) LACC Foundation/ French Club’s Event Coordinator. During cultural events, assisted LACC students/guests and LACC professors. (Fall 2013) Honor Los Angeles City College Dean's Honor; In recognition of outstanding scholastic achievement was invited to Dean's Honor Tea and rewarded as a student with excellent educational performance. ( Fall 2014) Linguistic College of International Relations and World Languages' Honor for outstanding academic achievements and active college student. (June 2010/2011).

Incomplete higher education

2018
Incomplete higher education
CSUN California State University Northridge
Business, Candidate for Bachelor of Economics, minor Marketing
2015
Incomplete higher education
Los Angeles City College
Business, Business Administration, Management
2012
Incomplete higher education
Linguistic College of International Relations and World Languages after Abilay Khan
Translation Proficiency and International Relations, Translation Proficiency and International Relations

Languages

Kazakh — Native

English — C2 — Proficiency

French — A1 — Basic

Russian — C2 — Proficiency

Professional development, courses

2016
Intellectual Property Law and Policy Online Course
Edx, University of Pennsylvania Law School, Law
2012
Alliance Française
Alliance Française d'Almaty, French language

Tests, examinations

2012
IELTS
Inter Press International House, English Language
2011
EFCELT EF Cambridge English Level Test
Education First, English Language
2011
ATTESTATION
L'Alliance Française d'Almaty, French Language
2010
Certificate of Studies
English and More International Learning Centre, English Language

Citizenship, travel time to work

Citizenship: Kazakhstan

Permission to work: Kazakhstan, USA

Desired travel time to work: Doesn't matter