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Мужчина, 36 лет, родился 12 апреля 1990
Алматы, готов к переезду, готов к командировкам
Sales Manager / Project Coordinator
Специализации:
- Менеджер по продажам, менеджер по работе с клиентами
Тип занятости: полная занятость
Опыт работы 11 лет 8 месяцев
Сентябрь 2020 — по настоящее время
5 лет 9 месяцев
Me Study
Ленгер (ЮКО)
Образовательные учреждения... Показать еще
Founder, Manager
- Preparing of development processes of the educational center
- Arrangement of educational and administrative processes
- Come into contact with school- and other educational institutions' representatives
- Preparing class schedules, timetable
- Reporting and accounting
- Recruitment
- Meeting and negotiations with potential costumers
Декабрь 2018 — Январь 2020
1 год 2 месяца
Nice Travel Hostel
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Founder, Manager
- Taking responsibility for the economic activities of the hostel,
- Ensuring compliance with sanitary and fire protection requirements
- Managing of financial and economic activities
- Ensuring the level of customer service, continuous improvement of the quality of service
- Personnel selection
- Drawing up a schedule
- Reports and Accounting
- Meeting and negotiating with potential customers
Апрель 2018 — Декабрь 2018
9 месяцев
Konrad Adenauer Stiftung
Государственные организации... Показать еще
Project Coordinator
- Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Ensuring project deadlines are met.
- Determining project changes.
- Providing administrative support as needed.
- Undertaking project tasks as required.
- Developing project strategies.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Create a project management calendar for fulfilling each goal and objective.
Май 2017 — Февраль 2018
10 месяцев
Казахстан
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
C&B Sales Executive
• Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel
• Submit annual Personal Business Plans to the Director of Sales and Marketing for the approval.
• Contact customers via calls or arranged meetings to discover their needs and requirements
• Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel
• Maintaining departmental reports and procedures.
• Assist clients in selecting the most appropriate service that best meet their specifications and needs
• Sending Banquet Event proposals to the guests and meet in person if needed in order to develop and maintain positive working relationships with them.
• Collaborate with other hotel staff to ensure clients have a good time
• Monitor the customer service quality of the hotel to ensure customers are tended to appropriately
• Coordinate and organize the details of an event such as catering, lodging, seating, and security
• Resolve and quell misunderstandings within a hotel premises
• Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
• Set annual budgets and implement strategies effective for achieving set targets
• Reporting on trends in the industry and local markets.
• Ensuring the smooth running of the events.
Февраль 2014 — Апрель 2017
3 года 3 месяца
Rixos Khadisha Shymkent
Казахстан, www.rixos.com
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
M&E Supervisor
• Establishing and improving the reputation of the hotel by offering a very personalized style of service as per the hotel standard operating procedures.
• Attending all telephone calls by using clear and professional language and appropriate telephone etiquette and ensure prompt responses for all inquiry through fax and emails.
• Sending Banquet Event proposals to the guests and meet in person if needed in order to develop and maintain positive working relationships with them.
• Carrying out special requirements in adding to the guests’ general comfort.
• Composing, publishing and distributing Banquet event order and Function Sheet to all regarding hotel departments.
• Ensuring orders and requisitions for the Catering and Banquet departments are completed.
• Maintaining departmental reports and procedures.
• Coordinating with Banquet operations in order to ensure complete guests’ satisfaction.
• Updating Daily Sales Report and revenue projection on a daily basis.
• Updating Catering and Banquets calendar on the Sales and Catering software.
• Participate in developing annual sales and marketing plan, budgeting as well as the main sales strategy of the hotel supported with the main Action Plans for the department and hotel’s sales and promotions on the whole.
• Assistting setting rate guidelines and parameter to maximize yield of the hotel
• Submit annual Personal Business Plans to the Director of Sales and Marketing for the approval.
• Reporting on trends in the industry and local markets.
• Budgeting, planning, and executing cost-effective and productive sales meeting with customers.
Навыки
Уровни владения навыками
Опыт вождения
Имеется собственный автомобиль
Права категории B, CОбо мне
Чтение художественной литературы, футбол, баскетбол, публичное выступление
Высшее образование
2013
Высшее образование
Экономика, Экономика
2013
Высшее образование
HU Berlin
Bussines Administration, Bussines Administration
Знание языков
Повышение квалификации, курсы
2015
Managing for Success in Hospitality
Rockwell Academy Oxford, UK, Hotel Managing
Гражданство, время в пути до работы
Гражданство: Казахстан
Разрешение на работу: Казахстан
Желательное время в пути до работы: Не имеет значения


