Eskene West , Atyrau, KZ Duties: Provide on-site IT support services during. Provide IT services with focus on customer support and a strong steer on performance of service delivery and customer satisfaction for the various service audiences, e.g. VIPs, management, professionals, administrative, technical and standard users. Provide support to COMPANY users either face to face or over the telephone using remote management tools. Troubleshoot system problems and solving hardware or software faults, report on re-occurring technical issues, arrange root course analysis and find long-term solutions. Troubleshoot security issues on End-User Computing equipment (e.g. fix of issues with Antivirus Protection Systems, Microsoft Windows Patches etc.). Support Printing Services, which includes Provide Meeting Support Service Set up of audio/video conferences Perform meeting, events support at dedicated facilities Execution of meeting room inspections on weekly basis Installation of Meeting Room equipment as per COMPANY requirements (audio/videoconferencing, projecting equipment) Installing and configuring a PC; Software updates Changes to IT equipment on the TopDesk platform

- Respond to user requests logged via the helpdesk ticketing system or over the phone in a timely fashion and be capable of prioritizing requests correctly. - Management and maintenance of Windows Server 2008/2012R2 environment including Virtualization, Active Directory, Admanager Exchange, WSUS, DFS operations. - Remote administration of Backups, WU, Security, etc. for Kentech international offices. - Work on a range of issues including but not limited to network connectivity, peripheral connectivity, back-up, backup tapes, recovery, disk space, firewalls, anti-virus, applications, printers, desk phones and file permissions. - Installation & troubleshooting of hardware, LAN and Windows environment for Kentech Group site/branch offices. - Troubleshooting of basic telephony issues for Cisco phones and provide assistance, where required, in reaching out the required support - Provide daily support to end users on hardware including applications and OS for all installed IT systems. - Order and stock office supplies when necessary and look after IT inventory. - Maintain accurate and complete documentations for IT policies and procedures. - Provide necessary assistance/support to seniors and IT management as additional activities need to be performed against services running on servers. - Working with external service providers (ISP, suppliers, maintenance service providers, etc)-

• Installation and maintenance of computer and office equipment • ensuring the operability and security of the company's network • work with switches HP 2530, 3110 2 and 3 levels • Installation of the network. Setting up the modem, printers. Diagnosis of computers, printers, scanners • Installation of Nano station m2 Wi-fi with all-weather access point, setup unifi access point, tuning the radio bridge Ubnt 2.5 GHz, 2.4 GHz. ensuring data backup (and data recovery if necessary) • Installation and maintenance of computer hardware and software. • Installing and configuring Outlook, AutoCAD work with diagrams • Installation of the client part of the hotel program Fidelio. Creating a user and granting certain access rights • System Orion, for card access to the object. Install and create a user, set certain rights, upload reports and monitor • Work with contractors, give the task and control the all of the work process prior to delivery. Control the materials of companies and timely order the missing materials. • Установка и обслуживание компьютерной и офисной техники, оргтехники. • Обеспечение работоспособности и безопасности сети компании. • Работа с коммутаторами HP 2530, 3110 2 и 3 уровни • Настройка и подключение сети, настройка Wi-Fi роутера, настройка точка доступа Unifi, настройка радио моста Ubnt 2.5 Ггц, 2.4 Ггц. обеспечение резервного копирования данных (а также восстановление данных при необходимости) • Установка и обслуживание компьютерного оборудования и программного обеспечения. • Перенос рабочих мест, соответствующую настройку и реконфигурацию ПО и оборудования. • Установка и настройка программы Outlook, AutoCAD работа со схемами • Установка клиентской части гостиничной программы Fidelio. Создание пользователя и предоставление определённых прав доступа. • Система Орион, для карточного доступа на объект. Установка и создание пользователя, выставлять определённые права, выгружать отчёты и проводит мониторинг. • Работа с подрядчиками, давать задание и контролировать вес процесс работы до сдачи. Контролировать материалы компаний и своевременно заказывать не достающие материалы

• • Work at the sites on a rotational basis • • Installation of the network • • Working with Network Services DHCP, ADS, DNS • • Work with Server 2008 R2 • • Diagnostics and service models Xerox WC 5330, 7120 • • Repairs to the plotter model HP Designjet 510 • • Working with BMS system • • Installationof Nano station m2 Wi-fi with all-weather access point • • Installation of CCTV • • The Microsoft Settings, Kaspersky admin kit • Работа на объектах вахтовым методам • Монтаж сети • Работа с сетевыми службами DHCP,ADS,DNS,Public DNS • Работа с сервером Windows Server 2008 R2 • Диагностика и тех обслуживание модели Xerox WC 5330 , 7120 • Ремонт плоттера модель HP Designjet 510 • Работа с BMS системой • Установка Nano station m2 Wi-fi всепогодной точкой доступа • Установка видеонаблюдение • Настройки Microsoft Exchange, Kaspersky admin kit

• Working with medical portals • Technical service, training health workers to medical portals • Installing software RMS • Updating company’s site • Работа с мед порталами • Тех обслуживание , обучение мед порталов мед работникам • Установка программ СУР • Обновление сайта компаний

Modernization and reconstruction of the Web sites of companies Модернизация и реконструкция веб сайтов компаний

• Installation and training programs EWSS, installing 2003 server • PBX Service • Установка и обучение программы ЕСЭДО ,установка сервера 2003 • Обслуживание мини АТС

• Installation of OC XP Pro, Vista , Microsoft office 2003/2007 • Installation Lotus Notes 7.7, Installation of the network. Setting up the modem, printers. Diagnosis of computers, printers, scanners • Установка OC Xp Pro, Vista , Microsoft office 2003/2007 • установка Lotus Notes 7.7, • Монтаж сети. Настройка модема, принтеров. Диагностика компьютеров, принтеров, сканеров

• Repairing of printers. .Installation of drivers for the printer and scanner. Setting up the printer and scanner, refill cartridges. • Replacing the fuser and the photoconductor. • Ремонт принтеров.Установка драйверов на принтер и сканер. Настройка принтера и сканера, заправка картриджей. • Замена термопленок и фотобарабанов.