The cycle of HR activity, development and following the systems and business processes as below:  interviewing;  adaptation;  motivation (corporate direct and indirect motivation policy developed and implemented);  talent development;  corporate culture (feedback system, events);  development and incorporation of corporate values;  HR budgeting and analytics;  personnel appraisal and assessment;  personnel performance assurance;  staff paper work.

1. Management and General Administration of school 2. Trainings:  Train-the-Trainer (course for internal trainers);  Secrets of interview behaviour;  Motivation systems in HoReCa;  Management of Sales in HoReCa;  Basic knowledge of recruitment;  Conflict manipulation;  Adaptation system

Full cycle of HR activity, development and implementation the systems below:  recruitment,  adaptation (adaptation system in place),  motivation (corporate direct and indirect motivation policy was drafted, instruments of non-financial motivation were provided, internal education, changes support),  corporate culture (internal communication, events, implementation of alive mission, vision and forming of corporate values);  assessment (360 C) (purpose: implementation of company’s values into motivation system, getting information for individual TD plans);  talent development (competency profiles, gold fund of employees). Organizational structure co-developing; initiating and co-developing of companies’ mission, vision, forming of values; Work with top management team, tailor-made events (trainings: management skills, motivation, managment of sales system, goal-orientation; personal development plans, etc). Oversight of any other HR activities (subordinates: Training Manager to serve adaptation and training needs in places, HR specialist to serve staff paper work).

Talent Development through tailor-made education, trainings and assessment  Promotion of Talent Development sector: development of TD strategy and determination the main directions of sector positioning;  marketing research of educational/training units; determination of marketing strategy;  shaping of new educational/ training products (long-term course “Briefcase of successful manager”, HR weekly practical meetings, school “Shark of Sales”, etc);  collaboration with trainers (Kazakhstan, CIS and abroad - several programs with star* trainers);  collaboration with corporate clients: revelation of clients' needs, diagnostics, analysis, arrangement the best possible decision to meet clients' requirements, control, feedback (together with team we arranged tailor made educational product for KCell top management team connected to their IPO);  management of sector subordinates;  HR Consulting

HRD_Business Director 1. Monitor the progress of all tasks or projects, identified by the CEO or Executive Managers as company critical. Assessing progress against agreed time lines or objectives. (participation in foundation of Association of Airlines of Kazakhstan, construction of Hangars in Atyrau, insurance issues, customs issues, work with EU ban, any other business activity); 2. Management oversight of any HR related issues, including:  Executive oversight of HR Manager and staff activity;  Upgrading and optimization of organizational structure;  Creating and implementation of company's policies (sickness, drug & alcohol, travel, financial assistance policy, levels of authority, review of Event Response Manual, etc.), upgrading current polices;  Management and agreement of effective and efficient company staffing levels, assessment and salary increase (manpower plans, analyses and proposals);  Executive oversight of the correct process of recruitment/adaptation/correct payments/vacations/staff paper work, etc.;  Drafting and protection of HR & Admin departments budgets;  Executive oversight of company disciplinary procedures; arbitration of internal HR disputes or grievances. 3. Management and oversight of Administration staff (Reception, General office, Legal, IT, Transport departments- appr. 25 subordinates). 4. PA functions to the President and CEO (participation and arrangement of VVIP business meetings). HRM  Recruitment of local and expatriate personnel; adaptation, assessment; one of achievements: together with management team successfully searched, selected and hired around 60 people for new opened Atyrau branch within 2 weeks;  internal development, arrangement of outside trainings for crew and engineers, making proposal of staff career progress (more than 30 employees were successfully moved up);  corporate culture evolution, internal communications, arrangement of corporate events;  renewal of company's HR manual, and other related policies and procedures;  coordination and management of subordinates;  development and implementation of HR system, HR procedures, forms, etc.; memos, internal regulations, medical insurance, disciplinary issues;  management and staff consultations to any issues related to local labour legislation and general practice; legal assistance in labour issues, drafting of internal contracts and agreements for company's staff;  oversight of any issues related to legal status of expatriate personnel (appr. 40 % of staff were expats), work permits, visa support and extension, various arrangements for foreigners;  recruitment (locals and expatriates),  oversight of keeping personnel files and timetables, employment agreements, labour disputes, staff paper work.

Marketing and business development of Russian speaking market;  work with clients, consultations, regular communications;  work with web sites, creating of additional web site vision for Russian speaking market;  monitor, review and report on all marketing activity and results; pricing strategy, advertising, promo-actions;  development and publication articles related to Cyprus property, Cyprus unification, increasing of property prices, etc.

 Development and implementation of company’s HR procedures; policies, development and implementation of compensation, motivation, and appraisal systems;  recruitment, arrangement of corporate events, development and drafting of labour contracts, labour disputes,  legal assistance, drafting and oversight of contracts and agreements, both international and internal; translation /interpretation;  oversight of personnel files and timetables, staff paper work, visa support, working permits, various arrangements for expatriate personnel; office filing system; internal documentation; recording

 Legal assistance in various issues;  work with contracts, main one and business ones;  participation in meetings and negotiations with local authorities;  drafting of individual labour contracts, personnel files and timetables, labour disputes, any HR related issues.

 Recruitment, drafting of individual labour contracts, personnel files and timetables, labour disputes;  personal assistance, following business schedule, taking part in creating company’s policy;  organizing of meetings, taking part in business meetings and negotiations, translation and interpretation, promotion actions;  legal assistance, drafting and oversight of different agreements, both international and internal; translation of contracts.

 Recruitment, individual labour contracts, personnel files and timetables, control of labour law observance, labour disputes;  legal assistance, drafting and oversight of contracts and agreements, both international and internal; contracts’ translation;  taking part in business meetings and negotiations, translation and interpretation, organization of exhibitions; visa support, travel and other business arrangements;  office administration, managing of office filing system; communication with branch offices, documents.