- implementation of the sales plan for management; - market monitoring, competitive analysis; - negotiation and sales to VIP-clients; - development of voluntary insurance products; - development of B2C sales channels; - development of agencies distribution channels.

- implementation of the sales plan for the region; - regional development management, strategic planning; - market monitoring, competitive analysis; - negotiating with VIP customers; - development of voluntary insurance products; - development of a B2B sales network; - development of our own distribution channels; - selection and training of personnel; - non-financial motivation of employees. Achievements: 18 trained sales managers (master plan plus cross selling); Client base of over 100,000 people has been formed; The final branch attracted more than 6 billion tenge.

- Organization of the branch; - Execution of sales plans; - Organization of meetings with customers; - Development of voluntary insurance; - Non-financial motivation of employees; - Organization of business processes in terms of interaction with the Head Office. The indicators for the collection of insurance premiums of 5 billion tenge for the 1st half of 2021 were achieved.

- Organization of a sales department from scratch; - Execution of sales plans; - Organization of meetings with customers; - Non-financial motivation of employees; - Organization of business processes in terms of interaction with the Head Office. Reached indicators of collection of insurance premiums in the amount of 1.3 billion tenge for the IV quarter.

- Management of the commercial activities of the branch of the Company, aimed at meeting the needs of consumers and making profit through stable operation, maintaining business reputation in accordance with the authority and allocated resources. - Based on the strategic goals of the organization, business planning. - Exercise control over the development and implementation of business processes and commercial conditions, concluded insurance contracts. - Organization of relations with business partners, a system for collecting the necessary information to expand external relations and exchange experience. - Implementation of the analysis of demand for manufactured products or services, forecast and sales motivation through the study and assessment of customer needs. - Participation in the development of innovative and investment activities, an advertising strategy related to the further development of insurance activities. - introduction and distribution of the accumulative life insurance product with participation in profit among the population; - Development of sales systems; - Writing sales scripts and sales technics.

- collection data about compliance risk events; - development of internal documents (policies, rules and procedures for managing compliance risk and internal control in Company); - Basel II; - Experience of completing documentation and analysis as it relates to all Pillars of Solvency II; - Experience in implementing the recommendations and Pillars of Solvency II; - IFRS 9 — Financial Instruments; - ethical compliance of business; - carrying out the audit of the assessment of Company's risk management and internal control system, evaluating the Company's corporate governance system, evaluating the information technology risk management system, evaluating the effectiveness of the Company's information security system; - development procedures for monitoring the insider and other confidential information of Company; - interaction with AFK, ASK and NB RK, participation in working groups on changes in legislation and financial sector regulation procedures; - development of internal documents on corporate governance; - analysis of quantitative and qualitative indicators characterizing the degree of the Company's compliance with compliance risk; - development, implementation and maintenance of the management reporting system; - development of an automated system "Risk recognition system" in terms of obtaining operational data on the Company's operations in general and setting key risk indicators in significant areas; - coordination of the Company's work on compliance risk management; - Suspicious Activity Reports (SAR); - transatction monitoring; - analysis of potential counterparties for AML/CTF (KYC); - KYC Protocols; - red flag indicators, regulary structuring; - preparation of reports to the FMC on threshold and suspicious transactions; - participation in the development of the Company's business process management system, development of proposals for automation of business processes; - automation of procedures for due diligence of clients, assigning a level of risk of money laundering and counter terrorist forcing; - risk assessment using ISO 31010 methods; - participation in working groups to discuss issues related to risk management; - development of recommendations and action plans for the elimination of identified violations / deficiencies; recommendations that reduce the inherent level of risk; individual operations or minimize possible losses to the Company; - ensuring compliance with the requirements of current legislation by the Company's structural divisions; - evaluation of the efficiency and effectiveness of the Company's activities; - development of technical requirements and methodology for implementation of control within the framework of FATCA requirements in Company; - introduction of measures, procedures, mechanisms and technologies to limit and reduce regulatory risk; - provision of consulting support to employees of the Company's units on compliance issues; - organization of work on coordination and centralization of compliance risk management (regulatory risk); - checking the policies and procedures of the organization (control of implementation and examination of internal documents of the organization); - development of self-assessment profiles to identify compliance risks and weaknesses in the internal control system; - timely identification, assessment, reduction, monitoring and control of the organization's risks; - carrying out inspections of the Company's activities for compliance with the requirements of the legislation of the Republic of Kazakhstan, as well as internal documents; - conducting legal analysis of the legislation of the Republic of Kazakhstan (including newly adopted regulatory legal acts), as well as international and foreign legislation related to the Company's activities, providing review and analytical and / or reference materials to the Company's management and / or subdivisions; - training of the Company's employees on compliance and compliance risk management; - development of methods for managing conflicts of interests of the Company; - experience in the effective implementation of COSO principles; - participation in rating meeting with the rating agency Fitch Ratings regarding the proper conduct of compliance control and internal control in the Company; - participation in the state project "insurance online when registering a new company".

- analysis and data collection on requests from the AFC, preparation of answers; - participation in the project of implementation risk management and internal control system in conjunction with Ernst & Young; - Basel; - IFRS 9 — Financial Instruments; - collection of data on compliance risk events; - development and coordination of the Bank's business processes; - development of internal documents (policies and procedures for managing compliance risk and internal control in the Bank); - analysis of quantitative and qualitative indicators characterizing the Bank's exposure to compliance risk; - development, implementation and maintenance of a system of management reporting on compliance risks; - development, implementation and maintenance of the management reporting system for the internal control system; - coordination of the Bank's work on compliance risk management; - coordination of decisions of the Board of Directors and the General Meeting of Shareholders; - carrying out inspections of the Bank's activities for compliance with the requirements of the legislation of the Republic of Kazakhstan, as well as internal documents; - conducting investigations on the revealed violations of the legislation of the Republic of Kazakhstan independently or with other divisions of the Bank; - ensuring control over the use of insider and other confidential information of the Bank; - participation in working groups to discuss issues related to the Bank's activities in terms of minimizing possible risks, incl. regulatory; - development of recommendations and action plans for the elimination of identified violations / deficiencies; recommendations that reduce the inherent level of risk; individual operations or minimize possible losses. Monitoring compliance with such activities; - evaluation of efficiency and effectiveness of activities. Control of the safety of assets, reliability of reporting, compliance with legislation; - control over observance by the Bank's subdivisions of Trade and economic and other sanctions; - analysis of potential counterparties; - participation in working groups on the implementation of FATCA requirements in the Bank, development of technical requirements, methodology and automation; - introduction of measures, procedures, mechanisms and technologies to limit and reduce regulatory risk; - provision of consulting support to employees of the Bank's units on compliance issues; - organization of work on coordination and centralization of compliance risk management (regulatory risk); - review of the Bank's policies and procedures (control of implementation and examination of internal documents of the Bank); - Conducting legal analysis of the legislation of the Republic of Kazakhstan (including newly adopted normative legal acts), as well as international and foreign legislation related to the Bank's activities, providing review and analytical and / or reference materials to the Bank's management and / or units; - development of self-assessment profiles to identify compliance risks and weaknesses in the internal control system; - timely identification, assessment, monitoring and control of the Bank's compliance risks; - project manager for the implementation of "Single call-center."

Development of the industrial direction of the plant; Search for new partners in the oil-gas, mining-ore sectors; Work with the personnel; Conducting meetings with potential customers; Analysis of all incoming information for corporate, legal and financial risks; Preparation of project documentation; management of direct sales (B2B), implementation of sales plans, participation in tenders; strategic planning, crisis management; marketing strategy (price and product policy), promotion strategy. Work with standardization and certification companies.

Control of financial and economic activities of the company. Control of the work of the commercial director and heads of other structural units. Organization and control: internal, external processes. Market analysis. Analysis of competition. Pricing, strategic planning, SWOT analysis. Development of the concept and strategy of promotion of services. Administrative functions, selection of qualified personnel, development of personnel motivation systems, building business processes and minimizing risks. Legal support of the partnership: - development of templates for the main partnership contracts; - coordination of contracts with clients and contractors, solution of disputable situations; - Legal risks; - Tenderers; -development of local regulations of the enterprise; - maintenance of registers of contracts, powers of attorney, etc .; - interaction with state bodies; - labor relations; - HR; - labor disputes; - accounting and storage of legal project documentation (contracts, invoices, closing documents, etc.) - development of a convenient form of accounting documentation; - supervising the registration and re-registration of the company; - amendments to the constituent documents; - control over the timely receipt of statements, certificates and other types of constituent documents; Financial accounting of the project activity of the partnership: - control over the expenditure part; - approval of applications for expenditure of funds in accordance with project documentation; - control over the use of funds; - reception from managers and closure of project documentation related to the expenditure of funds; - management accounting, reporting; - development of a convenient scheme of interaction with the chief accountant, the General Director and the management staff of the partnership. Control of the most complex activities of the Company for the full cycle of communication services.

- maintaining a database on individuals associated with the bank with special relations and affiliated persons of the bank; - Review of the activities of Halyk Group companies for compliance with the requirements of CIS and non-CIS regulators, corporate governance, mergers / acquisitions, transaction structuring, risk assessment, external financing, creation of international groups of companies; - analysis of documents on the subject of affiliated and connectedness of a person with the Bank with special relations; - maintaining a database of individuals related to the bank with special relations; - maintaining a database on terrorists and terrorist organizations; - preparation and submission to the authorized body of reports on persons associated with the bank with special relations and affiliated persons of the bank; - analysis of documents for the person's affiliation with the Bank in accordance with International Financial Reporting Standards IAS 24; - maintaining a database of the Bank's related parties in accordance with International Financial Reporting Standards IAS 24; - interaction with foreign financial institutions on the issues of Know Your Customer and Anti Money Laundering, including filling out the questionnaires of such foreign financial institutions; - development of technical solutions for the Bank in terms of mandatory financial reporting for the Financial Monitoring Committee of the Ministry of Finance of the Republic of Kazakhstan on transactions subject to mandatory financial monitoring; - development of typologies of suspicious behavior of the client in terms of money laundering received illegally, evasion of financial monitoring procedures, as well as financing of terrorism; - conducting a project to prepare the Bank for the requirements of the Law of the Republic of Kazakhstan "On counteracting the legalization of incomes obtained illegally and financing terrorism", participation in the Working Groups, the implementation of the draft IT decision to implement the requirements of the Law; - control of credit files of large corporate clients in compliance with prudential standards: K-3, the bank's own capital adequacy ratio, the maximum risk per borrower, special relationship with the bank, as well as participation in the preparation of reports on monitoring compliance with the "minimum equity capital"; - carrying out of the analysis and an estimation of efficiency of interaction between structural divisions and employees of the company, including revealing of possible conflicts of interests and conditions of their occurrence; - participation in the process of current interaction with external auditors, state regulation and supervision bodies, other external audit organizations; - participation in the development and improvement of the methodological basis for implementing control measures. Implementation of the subsequent control over the full and timely implementation of approved action plans, developed on the basis of the materials of the audits conducted; - registration of inspection results, incl. description of violations and deficiencies identified in the verification process; - carrying out of checks and an estimation of efficiency of system of the internal control on directions of activity of the company; - Identify and mitigate any potential violations and risks; - Suspicious Activity Reports (SAR); - Transatction monitoring; - Due Diligence of counerparties.

Coverage of Samsung Electronics service support for Central Asian countries including 5 countries (Kazakhstan, Kyrgyzstan, Uzbekistan, Tajikistan, Turkmenistan). Responsibilities (head of the technical control group): • Management of KPI; • Coordination of the activities of the technical control group; • Monthly assessment of employees; • Control of long-term repairs; • Analysis of the frequency of getting a particular model in repair; • Weekly report to the departments of the business manager on the current situation; • Management and control of the cost of services; • Improved repair speed; control over the implementation of tasks for authorized service centers; Mission to monitor authorized service centers in the field, performance analysis; Preparation of various types of reports for a weekly / monthly / annual meeting involving all management of the company, the protection of such reports. Preparation and analysis of documents related to the direction of service, development in the warranty card. Analysis of successful service companies, preparation of documents, reports and schedules for management. Forecasting sales and based on their calculation of the amount of future repairs. Duties of network development • Analysis of the market and activities of competitors in all areas; • Development and optimization of service support for sales; • Search for new partners, review of the authorization request, negotiations, agreements, signing of contracts; • SCSI (Samsung Customer Satisfaction Index) management and reporting; • Evaluations of authorized service centers (analysis of results) Responsibilities to improve quality: • Weekly report to headquarters on the worst models; • FTR (submitted test report) from S / W before starting.

Legal examination of contracts (purchase and sale, rent, etc.); analysis of legislation and preparation of a review of legislation for management. Analysis and report to the management of the functional staff. Work with clients in the area of consumer protection. Maintain different databases. Organization of the Online Trainings for Personnel Maintenance of the database of warranty repairs, analysis.