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Male, 35 years, born on 30 December 1990

Almaty, willing to relocate, prepared for business trips

Sales Support/Operation Manager

3 000 000  in hand

Specializations:
  • BI analyst, data analyst
  • Business analyst
  • Analytics department manager
  • Systems analyst
  • Financial analyst, investment analyst

Employment type: full time

Work experience 14 years 3 months

October 2022currently
3 years 7 months
Nestle Food Kazakhstan

Almaty

Food Products... Show more

Sales Support Manager Eurasia
Team Leader (10+ people) Support and Development of Information Systems: • Ensuring the uninterrupted operation of information systems to enhance the efficiency of business processes. • Organizing the correct extraction of data from DMS/SFA, including purchase, sales, stocks, visits, and orders. • Implementing data extraction through Image Recognition, including visits and photographs, to improve data quality. • Maintaining and updating master data in the xCRM system to ensure data integrity. • Extracting master data for retail outlets, products, and matrices to optimize assortment management. • Conducting stock equation verification to maintain accounting accuracy and effective inventory management. Support and Development of Reporting: • Generating daily sales reports with an analysis of plan, fact, and forecast by country, business, and category, including the calculation of investment levels and a separate slice for net sales. • Preparing daily inventory reports with an analysis of current stock and transit, calculating stock levels in weeks and SKU availability in the warehouse. • Compiling daily Sell-in reports with an analysis of plan, fact, and forecast. • Preparing daily distribution reports, including TOP-11 by product groups, TOP-30 by Purina, and TOP-47 by baby food. • Analyzing order processing and timely delivery to retail points through the COF/DOT report. • Evaluating the effectiveness of the sales team through the analysis of visits, orders, routes, and strike rate. • Managing Sales Force data, including time spent at retail points and verifying visits through GPS coordinates. • Analyzing data from Image Recognition, including On-Shelf Availability, Discipline, Promo Monitoring, and Photo Quality Index. • Preparing reports on POSM materials, including stock levels in warehouses and analyzing the lifespan of materials. • Conducting analytics on Bad Goods, including product lifespan, write-offs, and compensation. • Analyzing Fraud data to identify potential violations. • Preparing financial reports with an analysis of costs related to Client contracts, Promo Activities, Trading Conditions, Sales Force Expenses, KPI Bonuses, COGS • Preparing calculations for partner trading conditions and checking P&L. • Conducting bonus calculations for the sales team. Achievements in Current Position: • Successful launch of data exchange integration with distributors in 9 countries (Project Leader). • Successful launch of the DMS/SFA system "Optimum" in Kazakhstan (Project Leader). • Implementation of the Image Recognition shelf product identification system in Kazakhstan and Uzbekistan. • Successful Launch of the DMS/SFA system "Grotem" in Kazakhstan and Uzbekistan (Project Leader). • Creation and implementation of reporting from scratch, process automation, and transition to PowerBI, preparation of dashboards. • Transition of the organization to Net Sales. • Successful completion of an internal audit for data quality and accuracy in the system. Additional Activities: • Participation in the audit of distributors. • Participation in partner evaluation (Grading).
May 2019October 2022
3 years 6 months
Henkel

Almaty, www.henkel.ru

FMCG (non-edible)... Show more

Sales Operation Manager Eurasia
Team Leader (5+ people) Sales & Finance: • Control and management of the budget, including analysis of contract terms, promotional activities, sales team expenses, trading conditions, and product costing. • Management of primary sales (Sell-in) with the preparation of recommended purchases for partners and monitoring their execution. • Negotiating contract terms with partners and ensuring compliance with those terms. • Conducting monthly meetings with partners to discuss the fulfillment of plans for the reporting period and identifying opportunities for improving collaboration. System: • Ensuring the uninterrupted operation of information systems to enhance the efficiency of business processes. • Organizing the correct extraction of data from DMS/SFA, including sales, inventory, visits, and orders. • Developing the functionality of the SFA system "Optimum" to improve user experience and increase productivity. Reporting: • Generating daily sales reports with an analysis of plan and actual results by branches and categories, including the calculation of investment levels and a separate slice for net sales. • Preparing daily inventory reports, including an analysis of product availability in partner warehouses by SKU. • Compiling daily distribution reports, analyzing data by branches and categories compared to previous periods. • Allocating promotional activity limits in the traditional retail channel to optimize sales. • Establishing sales plans for sales representatives and the sales team to ensure alignment with business objectives. • Analyzing order processing to assess service levels and identify areas for improvement. • Preparing recommended purchases for distributors based on analytics and forecasts. • Calculating salaries for the sales team. • Calculating bonuses for the sales team, including RSM and KAM. Achievements in Current Position: • Optimization of partner expense levels by 0.8%. • Development and deployment of a database for optimizing information processing. • Creation and implementation of reporting from scratch, including process automation to enhance efficiency. • Improvement of the FCA indicator for Sell-in from 52% to 77%, demonstrating a significant increase in sales effectiveness.
December 2016April 2019
2 years 5 months
Henkel

Kazakhstan, www.henkel.ru

FMCG (non-edible)... Show more

Sales systems development specialist
Team Leader (3+ people) System: • Ensuring the uninterrupted operation of information systems to enhance the efficiency of business processes. • Organizing the correct extraction of data from DMS/SFA, including sales, inventory, visits, and orders. • Developing the functionality of the SFA system "Optimum" to improve user experience and increase productivity. Reporting: • Generating daily sales reports with an analysis of plan and actual results by branches and categories, including the calculation of investment levels and a separate slice for net sales. • Preparing daily inventory reports, including an analysis of product availability in partner warehouses by SKU. • Compiling daily distribution reports, analyzing data by branches and categories compared to previous periods. • Allocating promotional activity limits in the traditional retail channel to optimize sales. • Establishing sales plans for sales representatives and the sales team to ensure alignment with business objectives. • Analyzing order processing to assess service levels and identify areas for improvement. • Preparing recommended purchases for distributors based on analytics and forecasts. • Calculating salaries for the sales team. • Calculating bonuses for the sales team, including RSM and KAM. Achievements in Current Position: • Developing and deploying a database for optimizing information processing. • Creating and implementing reporting from scratch, including process automation to enhance efficiency. • Improving the FCA indicator for Sell-in from 52% to 77%, demonstrating a significant increase in sales effectiveness.
April 2016November 2016
8 months
Home Credit Bank, JSC

Almaty, www.homecredit.kz

Financial Sector... Show more

Financial Analyst
Responsibilities: • Preparation of the budget calculations • Preparation of the Sales LTP calculations • Building and preparation of inquiries / projects • Preparation of Weekly stretching / Monthly Powerlifting calculations • Xsell Convertion Report maintenance
June 2015March 2016
10 months
"Эл Си Трэйд" LLP

Almaty, logycom.kz

Electronics, Tool Engineering, Household Appliances, Computers and Office Equipment... Show more

Budgeting and Analysis Department Head
Responsibilities: • Designing budget plans based on strategic plans of the company in different segmentations • Control over budget execution, budget consolidation • Reviewing the accuracy of sales consultants’ work • Analysis of the shopping stores' and sales consultants efficiency • Preparation of the Retail and Corporate department’s performance report for the chairman • Automation and maintenance of the sales and remainders report for the suppliers • Market analysis: trends, key brands’ categories figures, price analysis • Monthly analysis of the competitors’ prices based on shelves of the key stores • Marketing promotion analysis based on profits and turnover of the product groups • Preparation of the daily, weekly and monthly reports that include: Sales plan, current turnover and profitability, purchase/selling plan execution percentage and income margin, comparison with the purchase forecast • Providing category managers with analytical reports • Development of technical assignments on report automation • Development of the report on product remainders: planning, sales, purchase • Control over KPI for Sales department employees
December 2013May 2015
1 year 6 months
"Эл Си Трэйд" LLP

Almaty, logycom.kz

Electronics, Tool Engineering, Household Appliances, Computers and Office Equipment... Show more

Sales Department Analyst
Responsibilities: • Automation and maintenance of the sales and remainders report for the suppliers • Market analysis: trends, key brands’ categories figures, price analysis • Monthly analysis of the competitors’ prices based on shelves of the key stores • Marketing promotion analysis based on profits and turnover of the product groups • Preparation of the daily, weekly and monthly reports that include: Sales plan, current turnover and profitability, purchase/selling plan execution percentage and income margin, comparison with the purchase forecast • Providing category managers with analytical reports • Development of technical assignments on report automation • Development of the report on product remainders: planning, sales, purchase • Control over KPI for Sales department employees
September 2012December 2013
1 year 4 months
Home Credit Bank, JSC

Almaty

Financial Sector... Show more

SQL Database Analyst
Responsibilities: • Budgeting and Planning • Analysis and reporting • Participation in building a DWH • Maintenance and optimization of the introduced developments • Data Analysis and programming using PL/SQL
January 2012April 2012
4 months
Asian Gas Pipeline, JV

Kazakhstan, www.agp.com.kz

Oil and Gas... Show more

Accountant Trainee
Responsibilities: • Forming invoices • Processing reconciliation reports • Revising accounts • Drafting standard contracts
June 2011August 2011
3 months
Turgai Petroleum, JV

Kazakhstan, www.turgai.kz

Oil and Gas... Show more

System Administrator Trainee
Responsibilities: • Ensuring equipment’s working condition and integrity • Technical support for users • Software support

Skills

Skill proficiency levels
Advanced level
Аналитический склад ума
Бюджетирование
Oracle Pl/SQL
MS Excel
PowerBI
PowerQuery
Team management
Работа с базами данных
Работа с большим объемом информации
Leadership Skills
Сбор и анализ информации
Financial Analysis
Аналитика продаж
Точность и внимательность к деталям
Medium level
VBA
Python
MS PowerPoint
MS Access

Driving experience

Driver's license category B

About me

Doing several things at the same time I speak well with people I know how to observe I can analyze and process information I can ask and ask questions Stress resistant Excellent logical thinking

Higher education

2012
Higher education
Казахский Национальный Университет
Механико-математически факультет, математическое и компьютерное моделирование, бакалавр

Languages

Kazakh — Native

English — B2 — Upper Intermediate

Russian — C2 — Proficiency

Professional development, courses

2012
Английский язык
KIMEP, Intermediate

Citizenship, travel time to work

Citizenship: Kazakhstan

Permission to work: Kazakhstan

Desired travel time to work: Doesn't matter