Manage the operational and administrative activities of the project. Coordinate the work of departments and communication with the client. Ensure compliance with occupational safety, health, and sanitary regulations. Organize accommodation, catering, cleaning, and service processes for personnel. Ensure fulfillment of contractual obligations and company quality standards. Monitor financial performance, budget execution, and resource optimization. Supervise project staff, organize training and rotation schedules. Analyze project performance and prepare regular reports for management and the client. Ensure compliance with internal control procedures and QHSE standards. Resolve operational issues to maintain stable and efficient project operations.

- Manage the operations of all departments in a remote rotational camp for 2500 capacity - Plan, organize, and control services within the sector’s operations at the residential campus. - Improve camp efficiency by enhancing service quality and reducing costs. - Oversee the planning, allocation, and management of residential and catering units. - Ensure compliance with safety, hygiene, sanitation, and health regulations. - Supervise building and equipment maintenance, inspections, and repairs. - Monitor catering services and ensure compliance with quality standards and regulations. - Manage staff, conduct meetings, and perform performance evaluations according to company policies. - Interact with internal and external camp clients, gather feedback, and address their requirements.

- Led the operations of the Safety, HR, Security, Clinic,IT, Canteen, Transport, Housekeeping Services, and Maintenance departments in a camp for 4500 capacity - Reviewed administrative demands for rotational personnel, developed and managed administrative business processes related to activity arrangements, including camp management. - Ensured timely crew change of company personnel by controlling all crew change dates, including rotational and seconded staff. - Arranged catering, maintenance, installation of wastewater treatment plants and pumping units, safety, IT, transportation, rotational personnel travel, office administrative support, recreational center operations, and area cleaning and landscaping. - Participated in the development, procurement, and implementation of software for camp access management and control. - Ensured regular training on emergency response to provide safe accommodation conditions for camp residents. - Established good business relationships with local authorities and ensured reliable procedures were in place.

- Managed, promoted, and implemented the company's best practices regarding Health & Safety and Food Safe-ty in the catering department. - Conducted inductions and skill training for service and cleaning staff in collaboration with the training depart-ment. - Controlled daily departmental costs. - Performed human resources duties, including staff recruitment, counseling, and discipline. - Maintained the buildings and premises of the camp, prepared reconstruction plans, and oversaw ongoing re-pairs. - Monitored the serviceability of equipment, including lighting, ventilation, and heating systems. - Worked on redeveloping, planting, cleaning, and decorating the rotational camp territory. - Improved process organization, implemented advanced technologies, optimized equipment use, and enhanced employees' professional skills to improve product quality. - Managed requisitions for required food products, controlled their timely receipt from the warehouse, shelf life, assortment, quantity, and quality, and participated in menu preparation.

- Monitored daily food service quality and quantity under direct supervision, ensuring adherence to standards. Managed all aspects of site administration, including personnel, reception, stocktaking, food costs, man-day tracking, time sheets, payroll, sickness, leaves, etc., in compliance with company policies, legal requirements, and HR & QHSE protocols. - Ensured all operations were carried out in accordance with the contract and client specifications, maintaining high standards of service and quality. - Developed, led, and motivated the local team through ongoing training and implementation of robust QHSE protocols and ISO 9001 standards, driving efficiency and performance. - Oversaw the provision of services, including food delivery and cleaning, to remote drilling rigs, ensuring that all logistical operations were carried out effectively and safely. - Planned, organized, and managed operations in a professional manner, ensuring timely, efficient, and high-quality service to clients, in alignment with management instructions and organizational goals.

- Controlled camp facilities including canteen and medical room for up to 560 residents in normal condi-tions and 800 residents during plant turnaround. - Managed waste removal, water distribution, and yard maintenance to ensure smooth daily operations. - Developed organizational charts and procedures to ensure high-quality service delivery. - Oversaw daily camp services, ensured quality, managed subcontractor performance, and controlled con-struction costs. - Ensured timely service delivery according to contract schedules, provided consultations, and analyzed costs, quality, risks, and potential issues affecting work progress. - Monitored and controlled man-hour costs, maintenance budgets, and expenses related to equipment and consumables. - Led emergency management and response protocols, ensuring safety and minimal disruptions. - Supervised the operations of camp facilities including canteen, laundry, medical room, gym, and recrea-tion areas. - Managed and coordinated HR activities, including staff supervision and the execution of safety engineer duties.

- Monitored and optimized the overall efficiency of the camp by implementing process improvements that resulted in a 15% increase in operational effectiveness. - Managed all aspects of facility maintenance in the camp, overseeing a team of technicians to ensure that all infrastructure remained in optimal condition and minimizing downtime. - Controlled and tracked all expenses related to facility management, ensuring budget compliance and identifying cost-saving opportunities that led to a 10% reduction in overall expenses. - Oversaw waste management, water distribution, and cleanliness operations, ensuring that all services were performed efficiently and in compliance with environmental regulations. - Supervised the housing department, coordinating the allocation of living spaces, ensuring comfort and safety for all camp residents, and resolving any housing-related issues promptly. - Conducted regular audits of catering and hotel services, ensuring compliance with quality standards and identifying areas for improvement that led to enhanced service delivery. - Collaborated with the HSE and Security teams in conducting comprehensive audits of the camp to ensure safety protocols and environmental standards were being met. - Compiled and analyzed daily and monthly reports related to POB (Personnel on Board) and meal counts, providing accurate data to senior management for operational decision-making. - Developed and implemented staff schedules, monitored performance, and handled disciplinary actions as necessary, ensuring that all team members adhered to company policies and maintained high standards of work. - Generated and tracked procurement requests, working closely with the procurement department to ensure timely delivery of materials and services while adhering to budget constraints. - Managed relationships with subcontractors, ensuring that contractual obligations were met, deadlines were adhered to, and work quality met company standards

- Reported directly to the Operations Manager, overseeing global travel arrangements for BG Expatriate Person-nel traveling to and from Kazakhstan. - Coordinated with expatriate employees upon their arrival in Kazakhstan, issued invitation letters, and facilitat-ed mobilization, including flight bookings, medical arrangements, and insurance coverage. - Drafted and prepared employment contracts for expatriate personnel in accordance with company policies and local regulations. - Managed work permit applications and submitted required documentation to the Labor Department for pro-cessing. - Processed expatriate personnel expense claims in strict adherence to company procedures and compliance standards. - Maintained and updated personnel records in the company database (Access), ensuring accuracy and confiden-tiality. - Coordinated the registration of expatriates and submitted timely reports to the local immigration authorities. - Assisted the Operations Manager in the recruitment process for local personnel, including CV submission to KPO HR, and handled mobilization, accommodation, transportation, and uniform arrangements as necessary. - Prepared, verified, and submitted invoices and tax invoices to the KPO Finance Department, ensuring accuracy in contract details, exchange rate calculations, and timely payment processing. - Ensured that VAT tax invoices were issued in accordance with company procedures and the prevailing ex-change rate at the time of issuance. - Verified salary calculations and ensured the timely submission of approved timesheets to the Accountant at the Atyrau head office. - Coordinated with KPO Financial Cost Controllers to ensure prompt payment of invoices. - Translated documents as required, ensuring clarity and accuracy of communication. - Maintained effective communication with Bolashak company offices in Atyrau, Almaty, and London to facilitate operational coordination.

- Supervised, coordinated, and controlled the facilities and services of Samal Camp, including recreation, ac-commodation, functions, and camp operations. - Conducted regular inspections of accommodation, shop, bar, and sports hall facilities to ensure adherence to quality standards. - Collaborated with Karachaganak Support Services Company (KSS) to manage the maintenance of camp ac-commodations and facilities. - Reported regularly to the Project Manager regarding ongoing activities and any issues impacting the efficient operation of the facilities. - Ensured that only authorized personnel were allowed access to the camp’s facilities. - Coordinated with Catering Supervisors to address all catering-related concerns and function requests. - Managed the 24-hour reception service to meet clients' needs and maintain smooth operations. - Supervised the allocation of accommodation keys in compliance with company policies and procedures. - Ensured that all facilities remained clean and in compliance with Company Health and Safety regulations. - Managed regular stock-takings for the shop and bar, ensuring accurate paperwork and timely submission.

The joint-stock company acted as a franchisee of “ESS” Inc., which provided support services at various construction sites worldwide, including the Sakhalin 1 and 2 projects, commissioned by ExxonMobil, Sakhalin Energy, Shell. - Represented the company during negotiations and meetings with clients and contractors at the site, ensuring effective communication and resolution of issues. - Supervised a team of approximately 350 personnel at the Onshore Processing Facility construction site, where up to 2,500 people from multiple countries lived in the camp at peak times. - Managed food product logistics for the site, ensuring timely delivery and proper storage of all necessary sup-plies. - Reported regularly to the General Director and the accounting office on the progress of work performed, providing accurate and detailed information on completed tasks and expenditures. - Coordinated the activities of the company’s Human Resources department in alignment with the operational needs of the OPF construction site, ensuring staffing levels met project requirements. - Implemented and enforced the company’s Health, Safety, and Environmental (HSE) policy on-site, promoting a safe working environment and compliance with industry standards for all personnel.

- Managed document flow and ensured proper record-keeping for the operations of the remote camp. - Handled correspondence with clients and maintained effective communication. - Organized and coordinated training sessions in collaboration with the Safety Department, including creating training plans, reports, and schedules. - Prepared and provided relevant information to support other departments within the company. - Coordinated and monitored daily reports on accommodation, catering, and additional services provided at the remote camp; compiled final monthly reports by the 5th of each month. - Participated in production meetings and maintained meeting minutes. - Organized and maintained current reports and document storage in alphabetical order within a cloud-based online storage system. - Ensured thorough reporting from administrators and conducted analysis of client interactions based on folder archive data, as required by management. - Collected and maintained registers and other forms for tracking risks, performance indicators, and related data. - Coordinated and administered necessary provisions for camp residents to ensure their daily needs were met. - Participated in internal company training sessions to improve professional skills.

- Managed a team of staff, providing guidance and support to ensure smooth and efficient operations on a daily basis. - Developed work schedules, delegated tasks, and conducted performance reviews to ensure high levels of productivity. - Responsible for stock control, including regular inventory checks, maintaining optimal stock levels, and coor-dinating product replenishments. - Placed and managed orders for products, ensuring timely and accurate deliveries to meet operational needs. - Monitored cash flow regularly, tracked expenses, and ensured financial transactions were recorded accurately. - Handled cash register operations, ensuring accuracy in cash handling and balancing at the end of each shift. - Oversaw the cleaning services, ensuring all areas were thoroughly cleaned and maintained according to company standards.

- Led the operational and business activities of the cafeteria, ensuring effective interaction between the production departments and sections, and directed their activities to ensure the safe preparation of high-quality food and excellent service for visitors. - Organized the timely supply of food products necessary for the production process of the cafeteria. - Ensured a high level of production efficiency, implemented new equipment and technologies, and introduced progressive forms of service and labor organization. - Studied consumer demand for catering products. - Organized the staffing of employees based on their specialization, qualifications, work experience, personal qualities, as well as rational division of labor and trade-service activities in the cafeteria. - Organized the accounting and timely reporting on the operational activities of the cafeteria, ensured the correct application of existing payment and incentive systems. - Organized the maintenance of service standards, conducted inventories, managed documentation, and exer-cised operational control over service, sanitation, technical condition, and safety. Conducted inventories of mate-rials and equipment in the cafeteria and kitchen. - Monitored food quality, compliance with trade regulations, labor protection requirements, labor and produc-tion discipline, and the sanitary-hygienic condition of production and service areas. - Organized staff management, controlled personnel, developed menus, ensured compliance with safety regula-tions, and upheld food safety standards. - Participated in internal training sessions for the company. - Strictly adhered to chemical safety standards. - Conducted training and briefings for the kitchen staff.

- Supervised and managed the daily tasks of housekeepers, laundry operators, cleaners, and porters, ensuring the completion of their duties according to established standards. - Conducted regular inspections of the dormitory area, overseeing the performance of staff and ensuring compli-ance with company policies and hygiene regulations. - Monitored the quality of cleaning services, ensuring adherence to sanitary and hygiene standards. - Controlled the supply and proper usage of cleaning agents, food products (coffee, tea, dry cream, sugar, wa-ter), and disposable tableware. - Ensured the proper check-in and registration of clients, verifying the accuracy and timeliness of the process carried out by the administrator. - Tracked room conditions after guests checked out and managed the documentation for room inspections. - Coordinated the inventory handover with shift employees and ensured the proper transfer of assets to the ac-counting department. - Monitored the proper functioning of utilities, including electricity, communication systems, water supply, and sewage in dormitory facilities. - Conducted staff training on safety procedures, environmental protection, and fire safety, ensuring compliance with workplace regulations.