Main responsibilities: • Provide client health assessment services for refugees. • System support (UK TB/E-Medical/Mimosa). • Data Entry duties (Kazakhstan, Kyrgyzstan, Uzbekistan, Tajikistan countries). On daily basis working with beneficiaries’ data by entering to the systems, arranging Health Assessments (HA) and Pre-Embarkation Checks (PEC), including specialist consultations or other additional examinations by needs and as well as assisting to beneficiaries. Provide all administrative support to organize the HA/PEC, including creating/updating Standard Operating Procedures (SOP) and as well as proceeding all financial payment on monthly basis. Be ready for business trip at any time.

Main responsibilities: • Provide client health assessment services. • System support (UK TB/E-Medical/Mimosa). • Data Entry duties (Registration/Statistics). On daily basis working with medical case registration of health assessments (HA) in UK TB and E-Medical according to the protocol for 4 countries (Uniter Kingdom, Canada, Australia, New Zealand), provide all administrative assistance to beneficiaries with HA, including filling out MiMOSA enquires, counting the daily/weekly/monthly statistics, PBI/Excel reconciliation, updating Standard Operating Procedures (SOP) and as well as proceeding all financial payment on monthly basis. Overall, on that period accepting more than 4000 beneficiaries.

Main responsibilities: • Provide client service and perform Hotline duty. • System support (Case/Query registration tools/Webinar). • Administrative support (Operation Unit/AVRR). On daily basis working as main Admin Staff of FLOD project, filling out MiMOSA FLOD inquires and Calls and Query Registration Tool (CQRT), proceeding with all requests of the project, testing the Telehealth platforms, assisting with Humanitarian Hub website, other technical support and as well as performing more than 100 medical online webinars/internal training via the ZOOM/Teams platforms. In additional, helping with preparation to conduct interviews and health assessments under the Canadian refugee program and as well as organization of meetings and negotiations, preparation of venue for the event, and accompanying delegations within the framework of the official etiquette. Preparation of analytical and reference materials/presentations, translation of documents/contracts in English/French, and analysis of the data on specific project topics in French as well. Providing voluntary return and reintegration assistance (AVRR) for migrants, interviewing them by call, and drafting the reports.

Main responsibilities: • Provide visa-related services through the Canada Visa Application Centre. • Administrative support (VFS request/Reception). • System support (Operation Unit/AVRR). On daily basis: consulting the clients with visa questions, collecting the Biometric Enrolment and Passport Collection, working with the QMS System (tokens/data integration), verifying identities and documentation, making the notices in Russian, English, and French languages, making the appointments in the systems, performing the privacy and security requirements. In addition, provide extra support to Operation Unit as help with voluntary return and reintegration assistance (AVRR) for migrants and other administrative tasks.

Main responsibilities: • Administrative support (IOM/CVAC) • System support (Operation Unit/VFS) • Provide client service (IOM/CVAC) On daily basis: accompanying and assisting Canada Visa Application Centre (CVAC) clients and supporting colleagues with all administrative help.

Main responsibilities: • Administrative support (contracts, translation). • Making the business proposal (for companies). • Assist in the organizations of events (always). Coordination of the office and its employees, work with documents and contracts, preparation of analytical and reference materials, presentations, business correspondence, translation of documents, fulfillment of official assignments of the direction. Helping with all events of CCIFK. This is an internship under my Master education.

Internship during my Bachelor education Responsibilities: 1. Acquaintance with the activities of the department. 2. Study orders and contracts. 3. Work with the translation of documents. 4. Creating a database. 5. Acceptance and sending mail. 6. Informing the head of the daily work by sending through the mail report on the work performed for the day. 7. Execution of the order of the head.

Internship during my Bachelor education Responsibilities: 1. Acquaintance with the company's activities, about upcoming events. 2. Studying the company's schedule for 2016-2017. 3. Work with Email: a. Daily check of mail. b. Daily email distribution through Gmail to inform customers about upcoming seminars, trainings and courses. Daily rate of 50 letters. c. Conducting business correspondence with a potential client. d. The implementation of customer feedback. 2. Creation of customer base and its classification by type of activity for mailing letters. Daily rate of 50 people. 3. Work in the CRM system for customer segmentation. 4. Segmentation of clients: to award statuses to each client - potential, in development, transaction, refusal. 5. Communication with potential customers: packet calls and their reception. 6. Acceptance and sending mail. 7. Informing the curator and supervisor about the daily work by sending a report on the work performed during the day via Gmail. 8. Execution of the order of the head.