Development process management: • Coordination of the web development team. • Development and implementation of development strategies and standards. • Ensuring timely project completion, compliance with deadlines and quality standards. • Implementation of new technologies and improvement of development processes. Technical support: • Organization and management of technical support processes for clients, users and internal teams. • Ensuring the stability of web applications and services, monitoring their performance. • Processing and solving technical problems related to web applications, including bugs, errors and failures. • Working with monitoring and logging tools, diagnostics and troubleshooting technical problems. Team training and development: • Recruitment and training of employees in both web development and technical support. • Mentoring for team leads and employees, developing their professional skills. • Organizing internal knowledge sharing, conducting trainings and workshops for the team. Communication with other departments: • Communication with other departments (e.g. marketing, sales, product teams) to synchronize work and ensure high-quality interactions. • Participation in planning new features, collaboration with product managers and analysts. • Participation in discussions related to the architecture, scaling and security of web applications. Quality and performance control: • Evaluation of the performance of the development and technical support department. • Implementation of processes to improve the quality of service and improve the customer experience. • Analysis and resolution of problems related to performance, security and stability. Resource and budget management: • Estimation of resource requirements for project implementation, including staff, tools and technologies. • Management of the department budget, optimization of development and support costs. Analysis of project needs and goals: • Definition of business goals and project objectives. • Study of customer and end user needs. • Gathering and analysis of requirements: functional, technical, business needs. • Development of technical specifications (TS), including a description of all processes, functions, technologies and constraints. Formation of the concept: • Definition of key elements of the project concept, such as architecture, technologies used, development methodology. • Development of possible solution options, their advantages and disadvantages. • Prediction of risks associated with the project (technical, time, resources). • Definition of critical points of the project: deadlines, budget, quality, resources. Presentation of the concept to the customer: • Preparation of documentation and presentation for the customer. • Explanation of the proposed solutions and their advantages taking into account the set goals. • Presentation of alternative solutions, if necessary. • Drawing up plans with dates and deadlines Estimation of tasks and resources: • Breakdown the project into separate stages and tasks. • Estimation of the time costs for completing each task. • Determination of the necessary resources for completing tasks (human resources, technologies, tools). Development of a detailed schedule: • Drawing up a project schedule with clear deadlines for completing all stages. • Indicating start and end dates for each task. • Definition of dependencies between tasks (which tasks must be completed before others can begin). Monitoring and Controlling Execution: • Establishing key control points (milestones) to assess progress. • Regularly reviewing plans based on actual progress. • Preparing reports on project progress for customers and the team. Budget and Resource Planning: • Estimating project costs (financial, time, human resources). • Developing a budget plan for each stage, monitoring costs. • Discussing budget issues and possible adjustments with the customer. • Negotiations with customers Preparing for negotiations: • Collecting all necessary information about the project and the customer. • Preparing a list of questions and proposals to be discussed. • Preparing possible solutions to contentious issues, alternative proposals. Negotiation process: • Establishing trusting and professional relationships with the customer. • Discussing requirements, goals and constraints, identifying customer expectations. • Explaining proposed solutions, technologies and project stages. • Discussing deadlines, budget and possible risks. • Conducting negotiations to agree on all aspects of the project (e.g. details of the technical specifications or contract terms). Disagreement resolution: • In case of disagreements or changes in the project – agreeing on changes and adjustments. • Making decisions within the framework of discussions, searching for compromise options for both parties. Concluding an agreement: • Formulating the final terms of the project, dates and deadlines, budget and resources. • Signing a contract or agreement that sets out the obligations of the parties. • Documenting all terms, changes and decisions made during negotiations. Projects: • Benchmark Consulting, together with Balhalal, a company specializing in the trade of halal products, will implement the Balhalal Trading Platform project in 2024-2025. This platform will become a universal platform for trading halal products, including both imported and domestic goods. The project is also aimed at simplifying export operations for domestic manufacturers, which will contribute to the development of foreign economic activity, increase trade turnover and strengthen economic stability. Link to the trading platform - https://balhalal.kz Link to the project presentation - https://www.canva.com/design/DAGTEptHdSI/T_RFvjX8339A98Z1YP9dBg/view?utm_content=DAGTEptHdSI&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=h360ca849f8 • Benchmark Consulting has developed a comprehensive project for its clients and for participants in the educational sphere - the OTANBILIM educational environment, which includes a set of information and analytical tools for educational institutions, portals for education departments and departments, LMS and EMS systems, E-learning and Smart School services and the Unified Educational Portal OTANBILIM. The goal of the project is to optimize the work and educational processes of educational structures, unify all participants in the educational sphere, integrate new teaching methods and involve the population in the field of education. Link to the unified educational portal OTANBILIM - https://otanbilim.kz Link to the presentation of the project educational environment OTANBILIM - https://www.canva.com/design/DAGY-_PHHfg/io1zyexGm5CDGzCiHL2CUA/view?utm_content=DAGY-_PHHfg&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=hd81d4276cc Link to the templates of information systems within the framework of the project educational environment OTANBILIM - https://cms.kdt.kz/brief Link to the DARYA project - https://darya.bmconsult.kz

• Website development and support: Creating and optimizing web pages, interfaces, and website functionality based on requirements and technical specifications. • Working with frontend and backend technologies: Using HTML, CSS, JavaScript, IO Framework, Laravel, React, Vue.js. • Database integration: Creating, configuring, and interacting with databases (e.g. MySQL, PostgreSQL, MongoDB). • Performance optimization: Improving page loading speed, improving user experience, and optimizing SEO. • Testing and debugging: Conducting error testing of web applications, fixing bugs, and ensuring high code quality. • Ensuring web application security: Implementing methods to protect against attacks such as SQL injection, XSS, and CSRF. • Interacting with designers and other developers: Working with designers to accurately implement their ideas and with other developers to integrate different parts of the system. • Updating and maintaining projects: Maintaining existing websites and applications, implementing new features and fixing existing issues. Code documentation: Creating documentation for code and developed solutions for subsequent maintenance and scaling. • Participating in the design of application architecture: Developing the structure of web applications, defining technologies and approaches that will be used in the project. My Github - https://github.com/Observer7203

Development and approval of project documentation Monitoring of the production process Assistance in construction and installation works Creation and maintenance of the company's website (online store)

• Conducting scientific and research works • Conducting simulations of scientific engineering problems • Provide reports on progress

Design of Buildings for medical and civil uses Providing Construction Engineering design calculations Site inspections Development and preparation of construction documents and drawings Selecting appropriate construction materials Designing the layout of Buildings Negotiating with clients, building officials and authorities

• Quality control of carried out construction works • Compiling daily reports about the quality of executed works • Supervising the process of construction such as segmental pouring of concrete for multilane expressway • Assessing construction works with special checklist • Consulting on methods of performed construction works • Give permission for or rejecting further construction works which is depend on carried out works linked with further • Instructing to reconstruct conducted works that doesn’t meet standards

• Studying Construction Drawings Process and its Denotations • Investigating the arrangement of the organization’s internal framework and hierarchy • Visiting the organization’s branches and divisions such as Steel Works Department, Butch plant, Warehouses and Workshops, Structural Engineering Department • Observing Construction Site and Construction Process • Observing the work process of site, materials, structural, electrical and mechanical engineers • Observing the sharing documentation used for construction project