• Play a key role in the partnership between IT and Business with providing software/hardware solutions for business initiatives to achieve business goals (revenue growth, cost savings, and increase ROI). • Collect, analyze, process business requirements, translate into functional requirements for developers. Create BRDs, FRDs, and other related documents and specifications. • Oversight of successful requirements gathering, the definition of scope/criteria, timeline management, all phases of development, and testing life cycles. • Define the architecture of the enterprise IT environment within corporate standards. • Assist and advise in research, design, and development of product features, interact with product owners. Execute IT project management, act as a scrum master. Control the demand management process to assist Business in the backlog managing. • Lead team of developers and IT business analysts. Manage the software development cycle, including research, architecture, development, testing, release, upgrade. • Standardize architecture and programming, using technologies and tools across teams. • Provide insights on solutions. Design the technical specifications. Keep under control delivery of the required documentation from IT to Business. • Participate in the development of frontend/backend applications (PL/SQL, PHP, C#, Java). Run code review. • Manage user roles and privileges in the enterprise DB and ERP based on the SOx & internal policies requirements. Administrate the enterprise DB. Audit the information systems for performance/security. • Ensure the normal business operation via Incident/Problem management. • Act as the IT Manager/Business Partner. Accomplishments: • Executed over 100 large-scale projects (Parcel Barcode, E-payment, Field Reporting, Advanced Leadership Model, SMS Informing, Chatbots and more) in areas: Sales, Marketing, Finance and accounting, Supply chain, Contact center, Service and Operation, including in cooperation with external suppliers flawlessly; implemented over 500 enhancements and initiatives into business information systems. • Successful leadership of the local IT team within a massive program of legacy business systems replacement and the business processes unification embracing more than 20 countries Europe/Asia/Africa and the distributed team of PMs, BAs, QAs, developers, and business-testers (300+ professionals). • Developed data transfer from ERP DB to Corporate Data Warehouse. • Active participation in building a high-performance IT team that is capable of carrying out the extremely challenging Project portfolio, increase the SLA execution level in the business operations support. • Trained 7 juniors and contributed to the promotion to the mid-level. • The winner over 30 annual and quarterly awards, the highest number in the local company. • Execution of all IT processes in 100% compliance. No IT-related findings during the last.

Was responsible for the software development • Infrastructure support • IT-consulting customers (Chevron Inc., Group4, Bek Air, Bosch Service, and more+) • Infrastructure project management Accomplishments: · Introduced the number of scaled IT infrastructure projects · Automated the significant number of customers’ business processes · Developed and introduced integrated GIS system for the field of environmental protection based on ESRI ArcGIS and SQL Server, in cooperation with the Center of Remote Sensing and GIS “Terra” (C#.NET, VB.NET) · IT infrastructure administration

Center of Marketing and Analytical Research was established by the Ministry of Economy and Budget Planning of Kazakhstan. Primary activity of Center was marketing researches by request from the state departments of the Republic of Kazakhstan Was responsible for client-server (Delphi, .NET, MS SQL), WEB-applications development • Workflow coordination, IT team leading • IT process development • Administering server equipment and software (Windows Server, Exchange Server, ISA Server, SQL Server, CISCO, etc.) Accomplishments: · Entire IT infrastructure ‘from scratch’, IT process management was successfully implemented · HR DB system was developed (Delphi, SQL Server) · Project management system, Intranet corporate portal and the document workflow functionality were put into exploitation, as well as the corporate website and Intranet · Participation in the introduction and certification of the QMS ISO9001:2000 · No system failure and/or downtime of the IT infrastructure was experienced for 3-year period