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Was today at 20:39

Female, 54 years, born on 17 February 1972

Almaty, not willing to relocate, prepared for business trips

CCO

1 000 000  in hand

Specializations:
  • Chief executive officer (CEO)
  • Chief Commercial Officer (CCO)
  • Chief operating officer (COO)

Employment type: full time, part time

Work experience 29 years

May 2024currently
2 years
ACosmetics LPP

Almaty, www.instagram.com/nature_republic_kazakhstan/

CCO
Implementation of the company's commercial strategy in the assigned territory; Management of revenue and profitability indicators distributed across sales channels: B2C, B2B, B2G, Franchising; Control of accounts receivable; Building an effective and sustainable sales system; Building cross-functional interaction with other departments of the company - HR, production, marketing, finance; Ensuring compliance with company regulations for the Sales department; Project management within the Sales function in the territory; Collection and analysis of information on the market on competitors
August 2023May 2024
10 months

Almaty, emirmed.kz

Medicine, Pharmaceuticals, Pharmacies... Show more

Comercial Director
Work in a Medicine holding company. Marketing market analysis. Development and approval of Business processes. Operating budget. Creation and implementation of new products/services. Development of a sales system for medical centers. Development of a customer/patient service scheme at all points of sale. Development and implementation of a management accounting system. Development and implementation of marketing and financial reporting forms. Recruitment and training of personnel: call center, managers, doctors.Development of a personnel motivation system. Development and implementation of marketing activities. Creation and implementation of effective scripts for communicating with clients/patients at all stages of the sales funnel. Monitoring the performance of staff: call center, managers, doctors. Adjustment and implementation of CRM algorithms for the tasks of medical centers. Rebranding of the Domillion Outlet Mall in the Holding system.
December 2019July 2022
2 years 8 months
MAGNETIC LPP GrandPark Mall

Almaty

Construction, Real Estate, Architecture... Show more

CEO Executive Director
"Grand Park" Mall, "ARMADA" TH, Almaty Golden Bazaar TH 200,000 sq.m Operational guidance Planning and organization of efficient activities of the Group of Companies of the Holding Market analysis with the subsequent formation of a business plan. Participation in the preparation of commercial conditions, proposals and strategic business cases for the development of the company; Monitoring and ensuring the fulfillment of the tasks assigned to the Directors; Organization of market research, constant collection of information about potential Tenants and competitors; Sales management, main financial indicators: profit, profitability, negotiating with anchor and problematic Tenants identifying those requiring increased attention, resolving crisis and non-standard situations; ensuring the implementation of the plan for profit, commercial income, ensuring the receipt of payments, monitoring the fulfillment of contractual obligations of the counterparty in terms of payment; - determination and formation of the marketing strategy and development strategy of the Holding. Interaction with controlling and government authorities. Reporting to the business owner
January 2015December 2019
5 years
CAC Kazakhstan LPP

Almaty

Hotels, Restaurants, Food Service Industry, Catering... Show more

CCO
Chief Operating Officer( CCO) Management of Class A Business Center (JSC AF "PetroKazahstan") Preparation and approval of the Annual Budget Maintenance plan for the year Catering, cleaning, Facility Maintenance. Optimization and automation, control of existing departments; Optimization of all company processes; Development and approval of analytical, design, technical, operational documentation for projects; Building new departments in the company; Conducting scheduled meetings with departments; Formation, distribution and management of teams of departments; Constant communication with heads of departments, evaluation of the effectiveness of departments.
February 2014September 2014
8 months
Diplomat Deluxe Hotel ****

Astana

Hotels, Restaurants, Food Service Industry, Catering... Show more

General Director
General hotel management Control over the work of all departments of the Hotel Management of financial and economic activity of the Object Corporate Agreements Start up - launch of a new object "Bali Spa" Calculation of the annual and current budget for the Object Hotel Image Staff training (service, corporate culture, etc.) Public relations, use control per the Restaurant, crisis management
August 2013January 2014
6 months
Urban Property Management LLC

Almaty

Construction, Real Estate, Architecture... Show more

Managing Director of Haileybury School Almaty
Facility Manager Haileyburian School Almaty Full-service maintenance of the Object (cleaning, maintenance, outsourcing), preparation of the annual budget monthly, financial report, drawing up a plan for routine maintenance for the year, at the Facility contracts with supplier’s, contracts with subcontractors drawing up work schedule preparation of technological, maps for cleaning drafting job, descriptions for staff motivation (with gradation by position), code of business ethics (corporate culture)
February 2013August 2013
7 months
Capital Service Group LLC

Almaty

Construction, Real Estate, Architecture... Show more

Property Manager
shopping and entertainment center management organization, management and control of production work to maintain the entrusted territory in the proper order, selection of third-party organizations (outsourcers), providing services for repair, security, and other works aimed at maintaining the territory in order, preparation work schedule for the Technical Service, preparation of technological maps for personnel, drafting job, descriptions for staff
October 2011February 2013
1 year 5 months
Management Service Brokerage, LLC

Almaty

Construction, Real Estate, Architecture... Show more

Management
management and control of production work to maintain the entrusted territory in the proper order, selection of third-party organizations (outsourcers), providing services for repair, security, and other works aimed at maintaining the territory in order, preparation work schedule for the Technical Service, preparation of technological maps for personnel, drafting job, descriptions for staff
February 2011October 2011
9 months

Almaty, www.americana-group.com

Hotels, Restaurants, Food Service Industry, Catering... Show more

Restaurant Director
Work in Sharjah (Americana Quality Company) Start-up project in Kazakhstan. Open new restaurants system "Hardee's" (fast-food) operations card job description for the staff budget of restaurant
July 2009November 2010
1 year 5 months
Agron LLC Club

Almaty

Hotels, Restaurants, Food Service Industry, Catering... Show more

General Director
Complex «Riviera club». Position: General Director (www.rivieraclub.kz) Organization of work and effective interaction of all structural units and production units, the direction of their activities on: Improving the efficiency of the hotel activity; Growth of the services sales; Increasing of profits, improving of quality and competitiveness; Compliance of services to the world standards in order to gain domestic and foreign markets; Compliance with sanitation and fire protection requirements; Quality control of customer service in accordance with class hotels, accounting, distribution and proper use of residential ,accommodations and vacant accommodations, as well as compliance with passport regime; Taking measures on providing hotel with the skilled personnel, rational use and development of their professional knowledge and experience, creation of a safe and conductive working conditions for life and health; Solving questions relating to financial and economic, industrial and economic activity of a hotel in the frame of law, as well as make instructions for the other officials - Deputy Manager, Manager of Administrative Economic Department (AED), Restaurant Chef.
January 2009March 2009
3 months
Supermarkets SM-Market group

Almaty

Retail... Show more

Chief of supermarket
Managing of the supermarket, creation and management of sales; Managing of personal (HR); Organization of the workflow, control of staff, adaptation and training of personal; Negotiations with the top officials of companies; Decision of administrative and economic matters; Providing supermarket with an effective and smooth operation; Monitoring of all sites (merchandising, customer service, cash discipline); Scheduling, payroll calculation and distribution of personnel; The organization of the trading process (ordering, receiving, product placement, inventory, revaluation); Work with suppliers. Analytical reports of the supermarket; Financial reports. Control of goods display. Control of qualitative service
December 2002September 2008
5 years 10 months
TAU ESTATE LLC

Almaty

Hotels, Restaurants, Food Service Industry, Catering... Show more

General Manager
Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
June 1999November 2002
3 years 6 months
The Regent Almaty the Ankara in Kazakhstan

Almaty

Hotels, Restaurants, Food Service Industry, Catering... Show more

Room Devision Manager
Functions as the strategic business leader of the property's Rooms Operations, areas of responsibility include Front Office, Business Center, Health Club and Housekeeping. Works with direct reports (e.g., department heads) to develop and implement departmental strategies and manages the implementation of the brand service strategy and brand initiatives. Verifies that Rooms Operations meet the brand’s standards, targets customer needs, monitors employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment
June 1996December 1997
1 year 7 months
Tourism Company Ali

Almaty

Public Services... Show more

Guest relation Manager
responsible for maintaining open lines of communication between staff and customers overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff, involves assessing employee performance.
March 1994August 1994
6 months
Shareholding Company ``Alma-Atekh''

Almaty

Industrial Equipment, Machine Tools and Components... Show more

Technologist
Technologist Work with personnel (HR), drafting work plans for the current period; Unified work with foreign partners, creation of technological cards.
April 1992June 1994
2 years 3 months
Almaty Cotton Plant

Almaty

Industrial Equipment, Machine Tools and Components... Show more

Instructor (Training Manager)
Trainings for employeers

Skills

Skill proficiency levels
Advanced level
Английский язык
MS PowerPoint
Ведение переговоров
Деловое общение
Организаторские навыки
Работа с большим объемом информации
Управление персоналом
Управление проектами
Грамотность
Проведение презентаций
Организация мероприятий
Заключение договоров
Обучение персонала
Подбор персонала
Medium level
Водительское удостоверение категории B
Level not specified
Исполнительность
Работа в команде
Руководство коллективом
Умение работать в команде
Управление продажами
Мотивация персонала
Обучение и развитие
Управленческие навыки

Driving experience

Driver's license category B

About me

R Keeper, Shelter, Microsoft Word, Microsoft Power Point, Microsoft Outlook, Microsoft Excel, Market analysis, Fidelio, Power Point, Goggle, CRM Ability to build processes, organize and control the work of a team; High communication and analytical skills; Ability to collect and interpret data; Willingness to be responsible for the result; Ability to work in a team, multitasking; Stress tolerance; High leadership qualities. Kazakh - Native English - Perfectly Arabic – Advanced Turkish -Advanced

Higher education

2001
Higher education
Kazakh Institute of Law & International Relationship
International Law, Lawyer
1992
Higher education
Kustanay Light Industry College
Technologist of Light Industry, Technick-technologist

Languages

Russian — Native

Arabic — B1 — Intermediate

English — C1 — Advanced

Kazakh — C2 — Proficiency

Turkish — B1 — Intermediate

Citizenship, travel time to work

Citizenship: Kazakhstan

Permission to work: Kazakhstan

Desired travel time to work: Doesn't matter