Provided customer support whilst managing users’ accounts and helped to fix current issues. Worked tightly with clients and explained how deposit/withdrawals worked so they had general understanding how to deal with it. Also worked under pressure meeting deadlines as we had obligatory tasks daily.

Communication manager with US Universities for different programs. Handled various tasks and identified incoming requests. Helped to choose the most suitable university for each client based on specific skills and knowledge.

Worked with existing partners and increased business sales via CRM system. Was able to prioritize various projects. Helped partners with any cases 24/7. Trained newcomers to learn how to work on our platform. Analyzed partners’ data, held calls with partners, identified growth points, and made plans for further work.

Taught Elementary/Pre-intermediate/Intermediate English to 5th, 6th and 8th grade to successfully meet next grade learning prerequisites. Guided 2 students in research paper. Developed negotiation skills during Parent-Teacher conferences as an ESL teacher.

Taught Beginner/Elementary and Pre-Intermediate English to different age groups to define and improve their language skills. During this time developed interpersonal communication skills.

Managing queues and guest expectations during busy times. Paid extra attention to security within EXPO site. Hosted tours upon arrival of guests from the French pavilion, organized their leisure time in local restaurants serving national cuisine.