After 5 years attending on client's addresses I was promoted do Client relations specialist when I managed more than 30 peolple who mada my previous job. I need to trein them, prepare them to face clients and how to deal with usual challenges. At this point I also should take care of clients' water consumption and take care that they pay it correctly. Leading and developing teams of representatives. Communicating to clients in their own adresses. Communicating to clients by e-mail or telephone. Selling and registering services. Manage the water consuption of clients. Resolving billing problems. Solving problems and situations that may affect customers.

My duty was to attend the clients in their adresses, deliver bills, resolve problems related to water supply and sanitation. Communicting to clients in their own adresses. Communicating to clients by e-mail or telephone. Selling and registering services. Manage the water consuption of clients. Resolving billing problems. Solving problems and situations that may affect customers.