Make sure all incoming orders are correct, coordinate smooth communication between service staff and kitchen staff. Ensure that the service is at its best, deal with cash and close bills and tabs. Provide excellent service to guests, act as a member of team to achieve higher performance of service in all of the restaurant/pub.

Organization of Meeting and Banqueting rooms for companies, menu planning for meetings and banquets, assistance to M&E coordinators with attracting potential corporate clients, ensuring smooth operation of the M&E and Banqueting Department, Ensuring smooth and efficient communication between M&E Department and other departments of the hotel.

As a VIP clients services coordinator at a Vacational Club's Corporate Office for Elite members, my main objective was to deliver the best service possible to the Club potential clients. In case if they liked experience offered to them by me, they would purchase a life-time membership at the club. My main functions were to advertise and offer to VIP clients ("Potential" Club members in the future) the best possible options available at the moment of the time of their travel with the membership level that they have. Provide efficient and effective service by promoting, advertising and convincing clients into upgrading to a life-time club membership level. Other regular duties and tasks included dealing with complaints, ensuring smooth flow of information between our department and financial, marketing and sales department. Following up clients for payments, unsettled installments. Negotiating with the off-site vacation clubs the process of a smooth VIP clients' arrival and departure, follow up procedures with VIP Clients.

Front office rotation position included such duties as performing regular tasks of a front office clerk (check-ins/check-outs,reservations, cash handling etc.), guest services and concierge duties (ensuring smooth arrival, stay and departure of VIP guests, dealing with complaints, solving complaints, coordinating work with House Keeping and F&B department, guest follow-up services regarding events held at the hotel such as banquets, weddings, anniversaries) etc.

Organizing educational fairs, communicating with foreign partners (schools, universities, language schools etc.), meeting foreign and domestic partners, signing contracts with partners and clients, promoting and advising clients on educational institutions according to their preferences and needs, dealing with documentation, checking translation of documents, providing visa support to students etc.