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Main responsibilities: • Responsible for local corporate sales to target incentives and events. • Manage complete inbound operations and staff management. • Plan strategies to increase sales and achieve set targets. • Produce monthly reports/updates. • Managing & exhibiting at selected trade shows. • Generate sales from all selected markets and achieve set targets. • Responsible to maintain inventory and infrastructure. • Create and introduce new packages. • Maintain a good relationship with all the local hoteliers and suppliers. • Responsible to contract with overseas agents, wholesalers and online systems. • Responsible for marketing inbound products locally and internationally. • Handle customer complaints, dealing with customer enquiries and aiming to meet their expectations. • Ensure smooth functioning of the inbound department. • Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance. • To ensure regular contact with clients and provide timely and efficient responses to all customer queries. Main achievements: Asia Mix Travel is one of the leading company of Kazakhstan for receiving foreign tourists. At this company, I opened to me Kyrgyzstan as a tourist destination place. I created tour products covering Uzbekistan, Kazakhstan and Kyrgyzstan. The reason ending of my work contract with this company is COVID19. The company had to shut down its office.

Main responsibilities: • Provide staff and office support for the dean, to include screening and handling telephone communications, greeting and directing visitors, and dealing with administrative problems and inquiries, as appropriate; serves as a primary point of contact and liaison between the office, students, and external constituencies on a range of day-to-day issues. • Organize and facilitates meetings and special events; schedules and coordinates dates and times, venues, attendance, agendas, and facilities; takes minutes, and provides administrative support and follow-up on matters arising from meetings. • Compose and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate. • Lead and guides the work of lower graded staff and/or student employees, as appropriate; may participate in training and evaluative sessions. • Carrie out and coordinates administrative activities associated with academic affairs, such as tenure, contracts and promotion of faculty reporting to the dean. • Coordinate and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities. • Enhance professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. • Perform miscellaneous job-related duties as assigned. Main achievements: KIMEP University (Kazakhstan Institute of Management, Economics and Strategic Research) is an institution of higher education in Almaty, Kazakhstan. KIMEP is a private, non-profit university offering credit-based, North American-style bachelor, master, and doctoral degree curricula. Under administrative review of the Dean of a college or school, I assisted and informed the Dean in all matters of administrative and academic concern, and to be responsible for special projects or programs as assigned. I worked in this position when I was doing my Master degree in International Relations.

Main responsibilities: • Assist with other work processing or other tasks as needed • Organize documents; prepares and codes data for entry into the computer system. • Investigate and reconciles any discrepancies in files. • Answer phone; screens calls; responds to any inquiries or transfers call to appropriate office or individual; composes correspondence in response to inquiries. • Enter data into system via on-line terminals and other data entry devices; verifies for accuracy and completeness. • Maintain a library of any reference material needed to ensure accurate coding. • File material into the proper location. • Interpret inappropriate medical terminology concerning translation. • Support to translate medical information to all external and internal customers. • Translate as required patient education information. • Help communication among patients as well as health care providers with excellence, integrity and teamwork. Main achievements: It was my second contract with MSF – Holland, Uzbekistan. It was a new trial project for treatment of tubercles patients with new method within 9 months. I this position I learned new Data Collecting Soft, which helped me in other works. MSF – Holland is a well-known international organization, and to be recruited for the second time shows that I was responsible for my previews position.

Main responsibilities: • Acting as the point of contact between the executives and internal or external colleagues • Organizing meetings and booking meeting rooms • Handling correspondence directed to managers • Making travel arrangements and detailed travel itineraries • Taking dictation and minutes and writing them up subsequently • Producing reports and presentations • Maintaining the current filing and database system, and looking for ways to improve current systems • Organizing staff recruitment, training and administration • Arranging work routes for staff and allocating tasks • Managing budgets, meeting sales targets and maximizing profits • Liaising with head office and tour operators for marketing purposes • Handling mail, email, phone enquiries and any customers’ complaints • Updating holiday information and drawing any important new information to the attention of the staff • Selling package holidays and individual travel elements, including flights, hotels and car hire • Writing reports for head office • Holding meetings to motivate the team to meet its sales targets. Main achievements: Tazabay Grand Service is a tourism company which organizes special tours to the Aral Sea in Uzbekistan. In this position, I organized tours to the Southern part of the Aral Sea, in Uzbekistan. In a year we were receiving about a thousand tourists. During my working year, the company became one of the most requested company for Aral Sea trips.

Main responsibilities: • Manage the reception area, including greeting visitors and responding to telephone and in-person requests regarding Sponsoring requirements and product details. • Assist multiple departments with data entry, filing, managing all corporate incoming calls, scanning, and faxing and document management. • Maintained confidential employment files, completed data entry for employment status and/or salary changes, coordinated mass mailings to employees. • Greeting visitors, directed incoming calls, and assisted in data entry and filing of HR and accounting documents. • Assist HR Manager with memos, data entry, new employee orientation and files for new employees. Main achievements: Served as a link between leadership, management and employees by answering questions, communicating decisions and helping to resolve work-related matters. In this position I gained new experience as HR assistant on screening potential candidates and forward resumes to the proper hiring manager, schedule interviews, collect, verify, scan and record all temporary employee time cards and submit to respective staffing agencies.

Main responsibilities: • Comply with EIL HSE Policies and Programs • Provide general support and assistance to the Senior HSE Coordinator • Assist the Senior HSE Coordinator with Health and Safety monitoring activities. • Promote incident and accident prevention in the workplace • Maintain regular visibility in production areas • Assist in Annual Health and Safety audits • Maintain relevant H&S Documents and Records • Conduct Monthly Formal Workplace Inspections for Shop Departments and office locations • Compile Monthly Workplace Inspection Reports • Compile Monthly Statistics • Provide Contractor/Visitor Safety Orientations • Work with Vendors and order speciality safety supplies when required • Coordinate various specialists to visit the work site as needed • Manage specialized PPE for EIL personnel with various vendors • Manage Cintas First Aid • Attend H&S training sessions as needed • Attend H&S Committee Meetings • Lead by example • Filling and other duties as may be required from time to time. Main achievements BGP Inc., CNPC is state-owned Chinese oil and gas corporation and one of the largest integrated energy groups in the world. During my service with BGP Inc., CNPC Branch in Uzbekistan reduced incident/ accident rates in most cases to minimal. Changed people’s behaviour and attitude towards safety from management level to employees, and achieved a positive commitment to the way people think about safety. Produced effective Safety, Health & Environmental programs for individual companies. Committed project management teams to effecting and eliminating hazards/ risks. Ensured progressive motivation and continual safety training within the workplace. Identified common elements of success within the workplace and benchmarked successful companies. Reviewed HSE Policies and Procedures/ Manuals, Emergency Response Procedures and advised to improve, where required.

Used to be the personal assistant of my Korean Supervisor

Main responsibilities: • Deliver accurate and prompt translation/interpretation from Russian/Uzbek into English and vice versa; • Ensure the high-level control of managerial documents; To perform daily routine secretarial and administrative tasks; • Guarantee and achieve support and coordination needed by Management and/or departments • Read through original materials which may include technical reports, legal, scientific & administrative documents, memorandums, presentations, surveys and studies, rewriting it in the target language, and ensuring that the meaning of the source text is retained; • Use specialist dictionaries and reference books to find the closest equivalents for terminology and words used • Use the internet and online tools as research tools throughout the translation process; • Retain and develop knowledge on specialist areas of translation, and directing & advising local translators to adhere to the terminology used in the industry; Main achievements It was my the second project on Oil and Gas industry, project between South Korean company LLC "KNOC" and Open Joint Stock Company "Uzbekgeofizika". The project covered Fergana valley, Andizhan and Navoyi and Tashkent regions of the Republic of Uzbekistan. I assisted the project supervisors from South Korea and used to be their translator-interpreter. During that project, I improved my written and oral translation skills and management skills.

Main responsibilities: • Greet hotel guests; answer any questions or concerns • Provide an outstanding guest experience • Maintain an orderly front desk • Operate computer programs and multi-line phone systems • Maintain guest records and book reservations • Complete basic cashier and bookkeeping responsibilities • Contact necessary staff to solve problems when challenges arise, ensuring guest comfort Main achievements: At that time I was working as a freelancer professional tour guide and I was invited to work at a newly opened hotel. Consulted regarding a redesign of the office scheduling system, increasing accuracy by 50%. Achieved 95% customer satisfaction score based on feedback forms. Handled successfully 100+ phone calls daily with no complaints during the working experience.

Main responsibilities: • Deliver accurate and prompt translation/interpretation from Russian/Uzbek into English and vice versa; • Ensure the high-level control of managerial documents; To perform daily routine secretarial and administrative tasks; • Guarantee and achieve support and coordination needed by Management and/or departments • Read through original materials which may include technical reports, legal, scientific & administrative documents, memorandums, presentations, surveys and studies, rewriting it in the target language, and ensuring that the meaning of the source text is retained; • Use specialist dictionaries and reference books to find the closest equivalents for terminology and words used • Use the internet and online tools as research tools throughout the translation process; • Retain and develop knowledge on specialist areas of translation, and directing & advising local translators to adhere to the terminology used in the industry; Main achievements It was an international project by Uzbekistan and South Korea on looking for Oil and Gas at Usturt Plateau. I assisted the chief project supervisor from the United States and used to be his translator-interpreter. During that project, I improved my written and oral translation skills and management skills.

Main responsibilities: • Creates lesson plans that are appropriate for the age and abilities of the students in the class. • Evaluates student performances in class and on tests and provides feedback. • Assigns special projects to students. • Provides appropriate resources and learning materials for students. • Identifies varying teaching methods that work best for students who learn differently. • Maintains computer laboratories and keeps an inventory of supplies. • Maintains accurate records of students’ progress in class and on examinations. • Teaches remote or online classes to students who cannot take part in daytime classes. Main achievements: It was my first job on a career ladder and I got big experience in teaching and improved communication skills. In teaching one of the biggest challenges is understanding the psychology of every individual in the group, and this work gave me the chance to engage improve my management skills.