1. Client Welcome & In-Store Experience: Warmly greeting clients and creating a welcoming atmosphere; Delivering personalized, attentive service aligned with brand standards; Assisting clients with styling, fit, and product knowledge. 2. Sales Performance: Driving personal and team sales to meet or exceed targets (KPI); Promoting new collections, exclusive items, and ongoing offers; Upselling and cross-selling to increase average transaction value. 3. Client Relationship Management: Maintaining and updating the client database (CRM); Building long-term relationships with VIP and loyal customers; Inviting clients to private viewings, events, and new collection launches. 4. Brand & Product Knowledge: Demonstrating a deep understanding of materials, silhouettes, and the brand philosophy; Educating clients on product craftsmanship and brand heritage; Participating in regular training sessions. 5. POS & Operations: Processing sales transactions, returns, and exchanges; Handling cash register/POS systems with accuracy; Ensuring proper documentation and compliance with store procedures. 6. Visual Merchandising: Maintaining store presentation and cleanliness; Assisting with product display and restocking in line with brand guidelines; Supporting seasonal visual updates and promotions. 7. Client Conflict Resolution: Managing complaints or concerns with professionalism and empathy; Turning challenging situations into opportunities to retain customer loyalty.

-Creating Purchase requisition/purchase orders in SAP -updating vendor master data -support Finance director -support Finance projects -travel support -controlling po reservations

-Client support ( card issuing/reissuing process, Program administrator process) -AML rescreening -Third parties requests handling -Clients' reporting system feed -Supporting with Acesses to CM program for clients -File feed setup for clients -Cards delivery control

- Greeting visitors, and answer and direct phone calls - Receiving and sort incoming mail and deliveries, and manage outgoing mail - Providing support in collecting and preparation of payment documentation - Providing support in Events organization - Travel support - Coordination of office driver`s work

-responsible for staff occurance -order the office things -payments for office and chinese staff accomodation public service -control the work of cleaning service -visa support both for local and chinese staff -dealing with social network adverts -responsible for landing page -responsible for updating information in web-site -making new interesting posts in social netwotk -help to marketing manager and director with adverts all around Kazakhstan

* documentary translation (making PPT for foreign investors, description of company`s determined aims) * negotiating (negotiating with Swiss investors)