- Manage end-to-end logistics operations across chemical, metallurgical, and agricultural product lines for a global trading company. - Developing regional logistics hub strategy, reducing lead times and improving distribution efficiency across Central Asia. - Establishing sustainable logistics practices aligned with Sumitomo's ESG and operational excellence standards. - Leading digital transformation initiatives in logistics, integrating modern tools to enhance visibility and tracking. - Coordinating B2B wholesale promotion for inorganic chemicals, agrochemicals, ferrous metal products, and agricultural commodities.

- Oversaw end-to-end supply chain for furniture products: procurement, inventory management, production planning, warehousing, and distribution using SAP MM, LE, IBP, APO, and CRM modules. - Led and mentored a team of logistics coordinators, warehouse managers, and transportation specialists — aligning team performance with organizational KPIs (Confluence). - Identified and eliminated logistics inefficiencies through continuous improvement initiatives, reducing lead times and cutting operational costs (Power BI analytics). - Managed full order processing cycle with margin analysis across multiple product lines — ensuring timely, accurate fulfillment (SAP CRM, SAP SD, FI, esf.gov.kz). - Served as key account manager interface for B2B clients, maintaining high customer satisfaction scores and retention rates.

- Built and maintained high-value customer relationships, ensuring exceptional service levels across B2B and enterprise accounts. - Managed spare parts inventory (ordering, receiving, stocking, distribution), ensuring zero downtime for repair and maintenance operations. - Provided technical support for mobile and telecom products — resolving complex issues for clients and service technicians. - Processed and fulfilled customer orders for spare parts, coordinating with internal teams and suppliers for timely delivery. - Led and supervised a customer service and spare parts team — delivering training, guidance, and performance coaching.

- Led product development lifecycle from conception through market launch, collaborating with R&D, design, engineering, and marketing teams. - Oversaw quality assurance processes for mobile products — developing QC procedures, conducting inspections, and ensuring compliance with industry standards. - Identified and mitigated product risks through proactive risk management frameworks and contingency planning. - Applied deep technical expertise in mobile hardware/software systems to drive product innovation and resolve manufacturing issues.

- Developed and executed sales strategies to penetrate grain commodity markets, grow market share, and achieve revenue targets. - Built long-term relationships with farmers, agricultural cooperatives, trading companies, and food manufacturers. - Conducted market analysis and competitive intelligence to identify pricing trends and inform strategic decisions. - Negotiated contracts and pricing agreements with clients and suppliers, maximizing profitability and legal compliance.