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Female, 39 years, born on 7 May 1986
Almaty, готова работать удалённо, prepared for business trips
Project & Process Management Lead | Digital Psychologist | Business Mentor
Specializations:
- Sales manager, account manager
Employment type: full time
Work experience 15 years 7 months
February 2022 — currently
4 years 4 months
Self-employment
Digital Psychologist, Mentor & Educational Project Organizer
Founder and producer of international psychology and educational projects integrating business strategy with modern therapeutic approaches.
Key Responsibilities & Achievements:
- Organized and produced international retreats, professional training programs, and certification courses in Kazakhstan, Kyrgyzstan, and Turkey.
- Invited leading trainers from Russia to Kazakhstan, bringing evidence-based methods (EMDR, IFS) to local professionals and others
- Expanded programs abroad by coordinating training exports from Kazakhstan to Kyrgyzstan and Turkey.
- Built and grew a personal digital psychology practice with clients all over the world (online).
- Conducted 3,000+ private consultations in 2025 alone.
- Facilitated international Transformation Games “Exit from the Matrix” in Vietnam, Dubai, Kyrgyzstan, and Kazakhstan.
- Increased Instagram audience from 2,000 → 30,000 followers, generating millions of video views and expanding global media reach.
- Actively mentor and promote experts in the helping profession, combining digital systems, psychology, and education production.
Therapeutic Focus:
- Digital Psychology (human code & personal analytics)
- EMDR & IFS (evidence-based trauma and self-integration work)
- Transformation Game Facilitation (“Exit from the Matrix”)
March 2021 — January 2022
11 months
www.pmi.com/ru_ru/Pages/homepage.aspx
FMCG (non-edible)... Show more
Supervisor remote sales
- Built a new remote sales call center from the ground up (vendor selection, IT systems, sales process).
- Implemented Agile (Kanban) framework to manage distributed teams.
- Controlled budget, monitored KPIs, and optimized lead conversion.
Achievements:
- Call center launched in 3 months, achieving full operational capacity.
- Agile pilot proved efficiency gains → adopted company-wide.
Direct Reports: 2 internal employees + outsourced vendor team.
October 2019 — February 2021
1 year 5 months
Philip Morris Kazakhstan
Kazakhstan, www.pmi.com/ru_ru/Pages/homepage.aspx
FMCG (non-edible)... Show more
E-Commerce Lead
- Managed end-to-end e-commerce logistics, warehouse coordination, and process optimization.
- Designed and launched Hub-on-Wheels (VanCell) — express mobile delivery model.
- Coordinated E-Commerce regulations and same-day delivery implementation across 8+ regions.
Achievements:
- Reduced delivery time from 7 days → 3 hours; scaled to 16 regions.
- Improved customer satisfaction (NPS) from 38% → 87%.
- Earned ABCD Award for agile innovation during the pandemic.
Direct Reports: 3 employees + external logistics partners.
August 2018 — September 2019
1 year 2 months
Philip Morris Kazakhstan
Almaty
FMCG (non-edible)... Show more
Factory Logistics Process Lead
- Oversaw factory logistics projects, budget control, and process compliance.
- Developed and implemented RRP (Risk Reduced Product) logistics regulations.
Achievements:
- Improved budget accuracy from 67% → 99%.
- Published 2 factory-level logistics regulations on corporate P&P platform.
Direct Reports: 1 employee.
November 2017 — July 2018
9 months
Philip Morris Kazakhstan
Almaty
Senior Logistics executive
- Built end-to-end supply chain for RRP category.
- Coordinated import/export logistics and statistical reporting.
Achievements:
- Organized strategic export under shortage conditions — CEO recognition.
- Launched regional warehouse and outsourcing partnership.
August 2014 — November 2017
3 years 4 months
Philip Morris Kazakhstan
Almaty
Logistics executive
- Managed export logistics across Kyrgyzstan, Uzbekistan, Turkmenistan, Tajikistan, Mongolia.
- Process optimization, documentation, and certification management (SAP).
Achievements:
- Cut export costs by $40,000/year via process simplification.
- Improved safety and transportation performance.
June 2014 — August 2014
3 months
Almaty, www.foodmaster.kz
Food Products... Show more
Business development manager( Central Asia)
- Created production and sales forecasts for Central Asian exports.
- Coordinated shipments from Kazakhstan, France, and Italy.
March 2013 — June 2014
1 year 4 months
Karaganda, www.foodmaster.kz
Food Products... Show more
Regional Logistics Manager (North-Center)
- Supervised 25 staff (drivers, warehouse, mechanics).
- Controlled warehouse processes and delivery flow.
Achievements:
- Launched warehouse outsourcing → improved cost efficiency.
April 2012 — March 2013
1 year
Almaty, www.foodmaster.kz
Head of transportation department
- Managed intercity deliveries and import operations from France, Italy, Serbia, and Russia.
Direct Reports: 2 employees
November 2010 — April 2012
1 year 6 months
Almaty
Logistics manager for Domestics routes
1. Organization of Domestics shipment. Analyze and propose new scheme of delivery. Collaborate with Forwarders and involved departments;
2. Transportation cost optimization by choosing the cost effective Forwarders with high-value services;
3. Contracting and controlling the payment processes;
4. Reporting on daily, weekly basis;
5. Planning and organization the effective usage of company’s own fleet;
Skills
Skill proficiency levels
Advanced level
Driving experience
Own car
Driver's license category BAbout me
Results-oriented professional with 15+ years of corporate experience in project management, exports, logistics, and e-commerce across Kazakhstan and Central Asia.
Worked with Philip Morris International and FoodMaster, leading large-scale transformation projects and driving operational excellence.
Since 2022 — Digital Psychologist & International Project Organizer, producing global training programs and retreats, mentoring experts, and maintaining an active international private practice.
Awards & Recognition
• 3× ABCD Awards for innovation and leadership (PMI)
• Quality Award for logistics process excellence
• Certificate of Productivity for cost optimization
Additional Information
• Driver’s license: Category B
• Hobbies: Yoga, dance, cooking
• Continuous education: Theta Healing, Public Speaking, EMDR / IFS practitioner
Higher education (bachelor)
2021
Higher education (bachelor)
Психология, Психология
2010
Higher education (bachelor)
KazEU after Turar Ryskulov
Finance/ accounting, Bachelor
2008
Higher education (bachelor)
Suleyman Demirel University
Engineering/mathmatics, Bachelor
Languages
Citizenship, travel time to work
Citizenship: Kazakhstan
Permission to work: Kazakhstan
Desired travel time to work: Doesn't matter


