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Был более двух недель назад

Мужчина, 34 года, родился 27 декабря 1991

Алматы, готов к переезду, готов к командировкам

IT Professional

2 500 $ на руки

Специализации:
  • Бизнес-аналитик
  • Системный инженер
  • Специалист по информационной безопасности

Тип занятости: полная занятость, частичная занятость, проектная работа/разовое задание, волонтерство, стажировка

Опыт работы 12 лет

Июнь 2024по настоящее время
1 год 11 месяцев
Tengizchevroil LLP
Kazakhstani Content Specialist
Kazakhstani Content Specialist
Август 2023Июнь 2024
11 месяцев
Tengizchevroil LLP
SCM Digital Solutions Specialist
SCM Digital Solutions Specialist
Январь 2023Июль 2023
7 месяцев

Алматы

Товары народного потребления (непищевые)... Показать еще

Senior Information Technology Specialist
Senior Information Technology Specialist
Июнь 2022Январь 2023
8 месяцев
North Caspian Operating Company NV

Атырау, ncoc.kz

IT Service Management Advisor
- IT Day-to-day management and maintenance of IT/IM processes - Acted as the Problem Management FP for any occurring major incidents or repetitive problems - Prepared existing ITM processes for transition to new ESM tool
Март 2020Май 2022
2 года 3 месяца
North Caspian Operating Company NV

Атырау

Lead IT Solution Center Engineer
• Provide IT services with focus on customer support and a strong steer on performance of service delivery and customer satisfaction for the various service audiences • Continual improvement of services and justification for improvement investments through analysis of operational results and data. Ensure IT policy goals and objectives are met through IT processes and standardized methods and procedures are used for efficient and prompt response, analysis, documentation and reporting • Review, analyze, prioritize and make recommendations to Line Manager (and/or to Functional reporting manager where applicable) on improvement opportunities in IT Service Delivery, ensure applicable quality management methods are used in delivery of IT services
Ноябрь 2018Июнь 2019
8 месяцев
Tengizchevroil LLP

Атырау, www.tengizchevroil.com

Нефть и газ... Показать еще

Training Process Coordinator
• Craft Training compliance for the Future Growth Project – monitoring, reporting & addressing non-conformance • Craft Training Portal project management • Contractors Craft Training Plan review – training objectives, assessment strategy and learning specification, common standards of delivery and assessment. • Build positive and productive working relationships with training providers to ensure consistency in training outcomes. • Serve as primary contact for contractors’ inquiries and concerns in regards to training providers’ performance • Develop and implement processes with training providers to ensure effective information flow to speed up delivery timelines
Сентябрь 2015Июль 2018
2 года 11 месяцев
Tengizchevroil LLP

Атырау, www.tengizchevroil.com

Нефть и газ... Показать еще

Information Risk Management Analyst
• Interacting with and supporting all FGP functions or disciplines (including Engineering, Facilities, Fabrication, Constructions, Business, Operations, etc.) • Acting as a direct interface for Information Protection (IP)/IRM issues with TCO IRM to ensure alignment and consistency • Capturing, consolidating and reporting on IP/IRM concerns or issues and tracking resolution • Performing IP assessments, identifying gaps and recommending sound and workable solutions • Performing day-to-day IRM tasks, perform or monitor IP evergreen processes, and monitoring completion of IPS tasks • Promoting IP awareness by conducting IP awareness training, sending IP communications and answering to IP queries • Performing supplier pre-qualification
Сентябрь 2014Сентябрь 2015
1 год 1 месяц
Tengizchevroil LLP

Атырау, www.tengizchevroil.com

Нефть и газ... Показать еще

IT Infrastructure Support Engineer
• Level 1 & 2 IT support • Performing desk-side support service per Chevron’s pre-defined/location specific protocols and policies • Performing video conferencing end user support and meeting setup • Managed workflow and service requests through Chevron’s call ticketing system (Remedy) • Imaging/Re-imaging end user desktop and laptop machines • Software installation, configuration, and troubleshooting for end users • General Desktop support/ Project coordination/ Move activities • Facilitate communication with customers, CVX(Chevron) partners, contractors, and vendors • Working with other support groups and vendors to provide seamless support to customers • Analyzing problems, developing creative solutions and assessing risks/benefits • Assessing and addressing compliance with applicable IP Policies, Standards and Technical Controls. Continually keep abreast of and understand Chevron's IP policies, standards and technical controls and compliance process. Advocating and promoting IP awareness and compliance. • Monitoring technology changes and Chevron's operating environment changes to assess potential impact to supported systems and applications and to proactively look for opportunities to improve service and/or reduce costs. • Participating in Change Management Process (Scheduled outages).
Март 2014Сентябрь 2014
7 месяцев
Kazakhstan Petrochemical Industries Inc.

Атырау, www.kpi.kz

Химическое производство, удобрения... Показать еще

IT specialist
• 2nd line HelpDesk. • Administered access rights on the local servers, assure information security. • Supervised server rooms & IT premises. • Troubleshot and resolved of the network issues. • Configured iD telephony. • Hardware (equipment and systems) support, inventory, configuration, servicing and maintenance. • Mentored the work of IT-specialist in Astana and Almaty, ensured IT backup when necessary to provide uninterrupted IT support and operation. • Developed and maintained vendors’ database for KPI Inc. • Supported teams to ensure accurate data (e.g. data cleansing and reconciliation). • Assisted with 1C support • Assisted with Budget Planning • Generated presentations
Июль 2011Февраль 2012
8 месяцев
Asia Pacific University

Малайзия, www.apu.edu.my

Образовательные учреждения... Показать еще

Technical Assistant
• Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. • Responded to queries in person. • Generated training manuals. • Monitored daily performance of computer systems. • Mentored customer through problem-solving process. • Hardware and software installation, configuration, and maintenance. • Monitoring cleanliness of IT premises. • Diagnosed and solved problems. • Resolved technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. • Installed computer peripherals for users. • Enforced reports to determine malfunctions that continue to occur.
Июль 2010Июль 2010
1 месяц

Атырау, www.halliburton.ru

Электроника, приборостроение, бытовая техника, компьютеры и оргтехника... Показать еще

HelpDesk Trainee
• Adhered to HelpDesk policies and procedures. • Provided technical support and troubleshooting for supported software. • Worked with Helpdesk Tech’s and end-users, to capture vital diagnosis information, aiding in problem determination, appropriate prioritization and escalation, in communication to non-Helpdesk Technical Support Personnel. • Forged tickets with required information regarding user problems into the Helpdesk ticketing system. • Forwarded technical issues to other Information Technology teams when appropriate. • Provided administrative duties and answers to Helpdesk calls. • Assisted to develop, document and implement Helpdesk industry best practices for customer interaction, response times, escalation procedures, resolution, customer feedback/ survey of helpdesk performance. • Performed break-fix of software and hardware based workstation and laptop problems. • Maintained accurate inventory records for PCs, laptops, printers, software media, monitors, and other various networking and computer related equipment. • Provided frequent status updates and task/project completion information to IT Helpdesk Manager, problem request tracking system, and/or users, via voicemail, e-mail, or in-person communication. • Checked voicemail and ticket queue – hourly (during normal business hours) and returned customer calls left on voicemail, within a reasonable time.

Навыки

Уровни владения навыками
Active Directory
Java
MS Exchange
MS Office
MS Project
MS Visio
MS Visual Studio
NI Labview
Responsibility
self-disciplined
self-motivated
SQL
Windows Os
Веселый
Мобильность
Обучение и развитие
Работа в команде
чувство юмора
MS PowerPoint
Customer Service
Business Analysis
Управление проектами
Lean Six Sigma

Обо мне

Пунктуальность, умение работать в команде, лидерство, ответственность, хорошая обучаемость, внимательность, с хорошим чувством юмора (можно черный при желании). Спорт: настольный теннис, большой теннис, плавание, муай-тай, футбол, шахматы, киберспорт. Имею права категории B.

Высшее образование (Бакалавр)

2014
Высшее образование (Бакалавр)
Asia Pacific University (Dual degree, Staffordshire university, UK)
Информационные Технологии, Безопасность информационных систем

Знание языков

Казахский — Родной

Английский — C2 — В совершенстве

Малазийский — A1 — Начальный

Русский — C2 — В совершенстве

Турецкий — B2 — Средне-продвинутый

Повышение квалификации, курсы

2008
Летняя языковая школа
Kaplan Aspect, Иностранные языки

Гражданство, время в пути до работы

Гражданство: Казахстан

Разрешение на работу: Казахстан

Желательное время в пути до работы: Не имеет значения