Coordination and oversight of IT operations across 12 countries (13 offices, 3 production sites) supporting over 600 users, in compliance with global IT policies and corporate audit requirements. Ensuring accurate and timely IT documentation in line with internal procedures, compliance standards, and audit requirements; Conducting regular audits of IT equipment and services, maintaining up-to-date records in corporate IT systems; Responding to and coordinating information security incidents in collaboration with the global InfoSec team; Preparing quarterly reports, checklists, and status updates for regional and global stakeholders; Testing, implementing, and supporting global IT tools, adapting them to local requirements and regulatory specifics; Coordinating IT infrastructure support (local networks, server and network equipment) across headquarters and remote sites; Managing the employee workplace lifecycle (onboarding, moves, offboarding) in collaboration with HR and the global IT team; Overseeing external IT vendors and telecom providers, ensuring service quality and compliance with contractual obligations; Participating in global and regional IT projects, including infrastructure standardization and process improvements; Coordinating procurement, decommissioning, and disposal of IT equipment in accordance with corporate policies and compliance requirements.

Implementation and support of information systems; IT helpdesk support; Coordination of IT department activities; Procurement of IT equipment; Configuration and maintenance of server infrastructure; Monitoring of information security incidents;

IT infrastructure support; IT helpdesk support; Procurement of equipment;

IT