Plan event from start to finish according to requirements, target audience and objectives Come up with suggestions to enhance the event’s success Prepare budgets and ensure adherence Source and negotiate with vendors and suppliers Be in charge of hiring personnel (DJs, waiters etc.) Coordinate all operations Lead promotional activities for the event Supervise all staff (event coordinators, caterers etc.) Approve all aspects before the day of the event Ensure event is completed smoothly and step up to resolve any problems that might occur Analyze the event’s success and prepare reports

• Designing and improving operations set-up and workflow to adhere CWT and clients requirements. • Creating a specific list of duties, responsibilities, and qualifications, prioritizing the priorities. • Together with HR participates in hiring new employees. • Supervision and training. • Manage KPI programs and strategize process improvements. • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution. • Manage timely data collection to update operations metrics to achieve productivity targets, eliminate errors, and deliver excellent customer service. • Maintain relationships with airlines and ensuring regular news updates to Supervisors/Team leaders to further distribution within the team. • BSP ADMs ACMs and refund applications. • Ensuring that requests are handled in accordance with CWT standards and clients requirements. • Assuring that performance meets SLA parameters. • Coordination with KAMs and Implementation Team and assuring Travel counselors teams and systems are updated with changes of each client travel policy. • In coordination with Implementation team and KAMs the implementation of new clients into working process. • Reporting on technical performance of CWT products to Data Analytic and Global teams. • Managing workflow. • Training new hires. • Creating and managing team schedules. Reporting to Senior management. • Evaluating performance and providing feedback, Investigated customer complaints with accommodations and various travel related providers. • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives • Resolve any issues and problems faced by customers and deal with complaints

Обязанности: - Осуществлять перевод текущей документации и переписки, информационных материалов, договоров и других документов, необходимых для работы с зарубежными партнерами и развития международной деятельности фонда. - Сотрудничать с международными отделами других организаций и учреждений в целях изучения и использования передового опыта по вопросам развития МСБ. - Ведение необходимой статистики и фактологический анализ внешних связей фонда на основе имеющейся в отделе информации о въездах-выездах, визитах отдельных зарубежных представителей и/или делегаций, проведенных переговорах и т.п.