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Female

Almaty, not willing to relocate, prepared for business trips

Customer Success Specialist | Technical Support | Data Analyst | Multilingual Linguist

Specializations:
  • Analyst
  • Information security specialist
  • Technical support specialist
  • Tester

Employment type: full time, part time, project work/one-time assignment

Work experience 12 years 5 months

Skills

Skill proficiency levels
Advanced level
Customer & Technical Support
Ticket-based communication
Issue investigation & troubleshooting
Bug reproduction & documentation
Bug Reporting
Test cases & checklists
Knowledge base maintenance
Data Analysis
Dashboard analysis
Data discrepancy investigation
HTTPS
Clear written communication
Cross-team collaboration (Support ↔ Product ↔ Dev)
English — C1 (Business English)
Russian — native
Persian — working proficiency
Medium level
REST API (basic understanding)
Browser developer tools
Basic level
SQL (basic)
Postman (basic)

Education

Higher education (bachelor)

Languages

Tajik — Native

English — C1 — Advanced

Russian — C2 — Proficiency

Citizenship, travel time to work

Citizenship: Tajikistan

Permission to work: Kazakhstan

Desired travel time to work: Doesn't matter