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Female, 30 years, born on 31 January 1996
Astana, willing to relocate (Canada, China, New Zealand, USA), prepared for business trips
Customer service specialist
Specializations:
- Teacher, educator
Employment type: full time, part time, project work/one-time assignment
Work experience 6 years 1 month
October 2021 — February 2024
2 years 5 months
International moving company
Customer service representative
- Face with the complaints and solve the problems;
- Receive warm leads and schedule/hold presentations with the focus to close deals and expand our client base;
- Manage sales pipeline (CRM) to track team’s efficiency and ensure data accuracy;
- Work closely with clients in terms of onboarding, providing monthly reports, handling client requests;
- Continuously learn and expand knowledge in all service areas we cover.
January 2021 — February 2022
1 year 2 months
Gaming soft "Oilan"
Almaty
Educational Institutions... Show more
Methodogist
- Writing the methodology of learning English according to the standards of innovation;
- Writing theory of learning English and mini-games, which are really helpful to fulfill knowledge about the language;
-Preparing and making usable as an app in Android and IOS.
May 2020 — December 2020
8 months
Fast speak
Astana
English teacher
- Teaching students using audio educational textbook;
- Focusing traching for visual learners;
- Using speaking 90% during te education;
- Teaching student to think in English.
August 2019 — May 2020
10 months
Kindergarten in China
China
English teacher
- Working with kindergarten kids(2-6 y.o.);
- Integration of the method for kinaesthetic learners;
- Organizing events for kids and parents.
August 2018 — May 2019
10 months
"Didar" School of tomorrow
Almaty
Educational Institutions... Show more
English teacher
- Teaching children according to the program of "School of tomorrow";
- Exam preparation;
- Preparation for various kinds of performances at school;
- After hours classes.
April 2018 — August 2018
5 months
Oxford Street
Aktobe
English teacher
- Lesson plan according to the Oxford Street's rules;
- Taught kids(7-12 y.o) - Adults;
- Contributed extra curriculum activities;
- Preparation for Master degree's exams;
- Used extra curriculum exercise.
February 2017 — May 2017
4 months
Suleyman Demirel University
Almaty, sdu.edu.kz
Intern
- Created my own lesson plans;
- Taught freshmen in Foundation;
- Contributed extra curriculum activities;
- Used Project Based Learning during the class;
- Helped teacher with documentary work;
- Organized Projects among students for consolidating knowledge.
Skills
Skill proficiency levels
About me
• Member of “Music club”
• Double winner of festival “Nauryz Jam” by Samsung Electronics Kazakhstan
• Winner of “ SDU’s Got Talent” (analog of British talent show), participant of “ SDU Welcome Party”, “SDU Awards”
• Participant of different Charity organizations at university
• Winner of Chinese “Spring Festival”
• Participant of International event “ Infomatrix”
• Winner of International Festival “Sunrise” among juniors
Higher education (bachelor)
2017
Higher education (bachelor)
Philology, Two foreign languages
2017
Higher education (bachelor)
Language school in Lanzhou, China
Language school, Preparation for master's degree
Languages
Citizenship, travel time to work
Citizenship: Kazakhstan
Permission to work: Kazakhstan
Desired travel time to work: Doesn't matter
