Lecturer of the course "Managing Technical People" SDP11 Preparing to the course "Project Management" SPD8 Cisco CCNA instructor

♦ IT infrastructure support: WAN/LAN/Cisco switching, AP and IP Telephony/Print services; SCS/SAC design and deployment; CBRES coordinator of 2 sites (Lenel, Axis, CCTV); ♦ IT Help desk support: Windows XP/7/10; MS Office 2010/16; SharePoint 2010/13 Site Administrator; Business Unit web-site support; Exchange 2010 and OneDrive ♦ SAP/ERP automated inventory of soft-hardware and internal charges for IT service in Eurasian region: Gross/Trend reports and monthly planning (up to 350 users); development and approval of IT business financial plans of coming year for Eurasian region. The average local budget was around $2MM ♦ Information Risk Management: regional Software license coordinator, developer and endorser of local Compliance IRM plans, IT audit findings reviewer and assessor (5 successful IT and finance audit completions); ♦ Recruitment, training and conducting of subordinated personal, personal performance review and approval (about 10 direct and matrix subordinates); ♦ Contracts negotiation: regular meetings with main providers of IT service in region, SLA negotiation, wide circle of close good contacts (around 20 IT and telecom suppliers).

♦Development, implementation and support of small and middle branch offices (up to 800 users) on base of Cisco, Nortel, Lucent, Siemens and Microsoft products in Eurasian region (Kazakhstan, Turkmenistan, Azerbaijan, Georgia). ♦Procurement and materials supplying of IT consumables in company ERP system for Eurasian region: vendors’ selection and setup, purchase requisition and orders release, CAPEX purchasing (contracts with more than 40 suppliers). ♦Negotiation and signing of contracts with local and foreign WAN providers (Orange, KazakhTelecom, GoldenTelecom, KazTranscom and etc; the accumulated sum of contracts exceeds $400K per year)