- Analyzing and formalizing business requirements for development - Decomposition of business users requirements - Basic application testing - Communication with service stakeholders - System architecture analysis

- BI dashboards (Microstrategy, PowerBI) - Analyzing and formalizing business requirements for development - Service documentation (Confluence) - Basic application testing - Communication with service stakeholders - System architecture analysis - Windows and Linux servers administration (as service owner) - Managed with critical application and server performance and stability issues - (re)deploying of aviation technical library services - Managed app and DB migration of vital service (TRAX) - Managed and deployed new releases - IT resources planning and management for Air Astana Engineering services (services, servers, PC/laptops, tablets etc)

- SQL. - Marketing analysis. - PowerBI dashboards. - Copywriting, rewriting, text editing. - Business process analysis and optimisation. - Work with inner product, design, sales and dev teams (including bugreporting, being as a stakeholder and etc). - A/B testing. - Anti-fraud researches. - Ad-hoc reports. - business process engineering. - Team workload planning, prioritization and distribution. - Being stakeholder for admin panel development alongside process engineering.

Basic work with content: - Manage shooting, simple edit of photo&video content. - Copy- & rewrite of text ads and descriptions. Events: - Planning of geek events (cosplay, players').