Develop and execute annual sales plan and budget according to the company strategy Increase in market share Learn, create and share insights about the market in respective product categories and marketing trends Report to management current performance of the: business, direct accounts vs. given targets and objectives

* Managing 85 Employees; * Managing Branch working processes and procedures; * Implementation and Development of working strategies for Branch KPIs Improvement; * Managing and Control of Monthly Plan Realization (Retail and Corporate business); * Implementation of business processes for increasing Sales Results; * Managing, Implementation and Development of Sales System; * Searching for new sales channels and Implementation of new sales channels.

SB of Sberbank JSC * Managing 55 Employees; * Managing Branch working processes and procedures; * Managing and Control of: * Finance processes; * Corporate and Retail Sales; * Monthly Plan Realization; * Quality management; * Customer Service; * Oversee administrative part of working processes ; * Oversee finance reports of Branch Departments; * Implementation and Development of working strategies for Branch KPIs Improvement; * Implementation of business processes for increasing Sales Results.

- Managing 30 Employees; - Customer Service Optimization, Implementation and Development of Customer Service Working processes; - Searching for new customers (retail business); - Managing the increasing of: - Share of loans to individuals; - Share of Debit Cards; - Share of Deposits. - Oversee administrative part of working processes; - Creating and Implementation of internal documents; - Experience with concept realization, saving cost and optimization stuff amount with saving KPI and customer service.

Department of Retail Business in Corporate Channel SB of Sberbank JSC (Almaty) * Overseeing the Department according with bank policies; * Development and implementation the events which aimed at increasing revenue for payment cards; * Overseeing and monitoring of the implementation of target financial indicators for all branches of the Bank (commission income on payment cards, issue of salary cards, activity cards, etc.); * Development and overseeing over the performance of standards by retail business employees; * Project activities from idea to implementation; * Overseeing, monitoring and coordinating the activities of regional managers in the implementation of action plans and the implementation of benchmarks; * Departure on business trips to branches for the purpose of learning the processes, products, meetings with potential clients, selection of staff reserve, application of best practices, coordination of work within the units.

* Managing staff and results; * Business planning and determination of target financial indicators for the sale of retail products in the Bank's network; * Overseeing and implementation of business plans and financial targets on a regular basis, analyzing the effectivency of sales in the network; * Development and Overseeing of the provision of the network with marketing materials; * Achievement of planned results and effectiveness of the activities of the Division; * Ensuring the performance of established personal KPIs; * Development of a motivation system for operational Staff

• Assigned Chief specialist in 2009 (Before 2009 – Senior specialist) • Leader in the development of retail business in the supervised regions; • Developing activities aimed at business development and increasing the Bank's market share; • Overseeing and coordination of the activities of branches in the performance of business indicators; • Creating forecasts, preparing reports and activities for their projects; • Analysis and monitoring of the market, as well as the development of measures and tools to achieve the Bank's targets; • Conducting training seminars for sales managers of the Bank's branches

* Search for new customers, negotiation and presentation; * Analysis of the market of potential customers and their attraction for servicing in the bank; * Management of companies to the final goal (conclusion of the agreement, issue of cards, first enrollment); * Coordination and control of the work of assistants and managers of the account for servicing business clients; * Maintenance of the report on sales of payment cards and concluded contracts; * Reporting to management, participation in meetings, seminars and conferences; * Development of plans for interaction between the Head Office and branches.

* Attracting customers for accounting services; * * Work with the database, database monitoring and customer segmentation; * * Departure to the company for negotiations with the management; * * "Cold calls", business trips to other cities with the purpose of concluding an agreement; * Maintenance of the report on sales, contracts and discounts;